Experienced Patient Care Coordinator - Sleep Central After Hours Call Center - Remote Evening and Weekend Shifts

Join the blithequark Team: Delivering Exceptional Patient Care from the Comfort of Your Home blithequark is a national leader in providing life-enhancing medical equipment and services, empowering patients to manage their health and treatment from the comfort of their own homes. We're seeking a dedicated Patient Care Coordinator to join our Sleep Central After Hours Call Center team, working remotely to deliver outstanding customer care and support to patients in need. About blithequark At blithequark, we're passionate about helping patients lead more comfortable and productive lives. Our comprehensive range of medical products and services includes ventilators, oxygen therapy, sleep apnea treatment, wound care solutions, diabetic solutions, and home medical equipment. With hundreds of locations across 45 states, we're committed to providing high-quality care and support to patients nationwide. Overview and Responsibilities As a Patient Care Coordinator with our Sleep Central After Hours Call Center team, you'll play a vital role in ensuring seamless delivery of medical equipment and services to patients. Working from the comfort of your own home, you'll be responsible for: Contacting patients regarding delivery of equipment and taking patient orders Verifying patient information and placing orders in a timely manner Accurately transcribing patient profiles over the telephone, including data entry and possible outbound calling Obtaining medically necessary documentation Processing patient orders through our online pharmacy system Resolving tracking issues and rescheduling shipping orders for patients Troubleshooting problems based on patient input Verifying orders are complete and performing other duties as assigned What We Offer At blithequark, we're committed to providing our team members with a supportive and rewarding work environment. Here are just a few benefits you can expect: $16 per hour, plus a quarterly bonus opportunity 100% remote work-from-home arrangement, with flexible scheduling Comprehensive benefits package, including: 401(k) retirement savings plan Medical, dental, and vision insurance Life insurance and disability coverage Generous paid time off and paid holidays Employee discount program Employee recognition program Bonus and incentive opportunities Mileage reimbursement and telephone reimbursement (when applicable) Requirements and Qualifications To succeed as a Patient Care Coordinator with blithequark, you'll need: High school diploma or GED equivalent Experience in the medical field and administrative record management Strong customer service background Excellent communication and interpersonal skills Ability to work independently and as part of a team Proficiency in Microsoft applications, including Word and Excel Strong problem-solving and organizational skills Physical Demands and Technical Abilities This role requires: Sitting, walking, standing, talking, or listening for extended periods Close vision to read small print on computer screens or paperwork Proficiency in email transmission, internet navigation, and Microsoft applications Ability to use office equipment, including fax machines, copiers, printers, phones, and computers/tablets Work Environment and Culture At blithequark, we're committed to fostering a positive and supportive work environment. Here are just a few highlights: 100% remote work-from-home arrangement, allowing you to work from the comfort of your own home Flexible scheduling, with opportunities for work-life balance Opportunities for professional growth and development Diverse and inclusive work environment, with a commitment to equal opportunity employment How to Apply If you're passionate about delivering exceptional patient care and support, we encourage you to apply for this exciting opportunity with blithequark. Please submit your resume and a cover letter outlining your experience and qualifications for the role. blithequark is an equal opportunity employer, committed to diversity and inclusion in the workplace. We welcome applications from qualified candidates of all backgrounds and perspectives. Don't miss this opportunity to join our team and make a difference in the lives of patients nationwide. Apply today and take the first step towards a rewarding career with blithequark! Apply for this job