Experienced Full-Time Remote 988 Chat/Text Crisis Specialist for First Shift, Focused on Mental Health Crisis and Suicide Prevention

Introduction to blithequark blithequark is a leading nonprofit behavioral health system dedicated to delivering care that changes people's lives. With thousands of employees across the United States, we offer rewarding opportunities to serve all ages in a variety of settings. Our organization is built on a culture of understanding, recognizing, and responding to those affected by trauma, with the goal of strengthening resilience for our clients, staff, and community. As a dynamic and well-established organization, we are committed to providing high-quality care and support to those in need. About the Role We are seeking an experienced and compassionate 988 Chat/Text Crisis Specialist to join our team on a part-time basis. As a remote position, you will have the flexibility to work from the comfort of your own home, while still being part of a dynamic and supportive team. The shift available for this role is Friday to Monday from 2:00 AM to 10:30 AM, with Tuesday, Wednesday, and Thursday off. This is an ideal opportunity for someone who is passionate about mental health crisis and suicide prevention, and is looking for a challenging and rewarding role. Key Responsibilities Provides telephonic or chat clinical screenings and risk assessments to individuals who are experiencing emotional distress Answers crisis contacts via the chat/text platform to assess for suicide, safety, and identify appropriate community resources to best meet individual needs Conducts follow-up calls for individuals who are deemed moderate to high risk for suicide Meets the ethical and clinical standards in compliance with all accreditation Actively participates in ongoing supervision, training, and team meetings Assists in administrative tasks as needed Essential Qualifications To be successful in this role, you will need to have a Bachelor's degree in Behavioral Science, Psychology, Social Work, or a related field, or be a Certified Peer Recovery Specialist. You will also need to have six months to one year of related crisis experience, although this is preferred rather than required. In addition to these qualifications, you will need to have excellent communication skills, both written and verbal, and be able to demonstrate high-level customer service skills and professional etiquette. Skills and Competencies Effectively communicates via written, verbal, in-person, and virtual methods Demonstrates knowledge and competency in providing service linkage and referrals for programs, services, and other community resources Has knowledge of suicide assessments and skill in providing crisis intervention Able to work in a fast-paced environment and prioritize multiple tasks and responsibilities Strong problem-solving and critical thinking skills Career Growth and Learning Benefits At blithequark, we are committed to the growth and development of our employees. We offer a range of training and development opportunities, including ongoing supervision, training, and team meetings. We also provide opportunities for career advancement and professional growth, and encourage our employees to pursue their interests and passions. As a remote employee, you will have access to a range of online resources and tools, and will be part of a dynamic and supportive team. Work Environment and Company Culture blithequark is a trauma-informed organization that is committed to creating a safe and supportive work environment. We believe in the importance of diversity, equity, and inclusion, and strive to create a workplace that reflects the growing world around us. We are committed to quality and safety, and celebrate role-models who champion best practices for quality, clinical risk, and patient safety. As an employee of blithequark, you will be part of a dynamic and supportive team that is dedicated to delivering high-quality care and support to those in need. Compensation, Perks, and Benefits We offer a competitive salary range of $15.75 to $22.00 per hour, depending on experience. We also offer a range of benefits, including medical, dental, and vision health coverage, flexible spending and health savings accounts, and a 403b retirement plan with company match. Our employees also receive paid time off and ten paid holidays, as well as AD&D insurance, life insurance, and long-term disability insurance. We believe in the importance of work-life balance, and offer a range of perks and benefits to support our employees' physical and mental health. Conclusion If you are a compassionate and experienced mental health professional who is looking for a challenging and rewarding role, we encourage you to apply for this position. As a 988 Chat/Text Crisis Specialist at blithequark, you will have the opportunity to make a real difference in the lives of others, while also being part of a dynamic and supportive team. We are committed to delivering high-quality care and support to those in need, and believe that our employees are our greatest asset. Apply today to join our team and start making a difference in the lives of others. Apply for this job