**Experienced Full Stack Strategic Customer Engagement Lead – Web & Cloud Application Development**
At arenaflex, we're on a mission to empower our customers to innovate and succeed in the cloud. As a key member of our Strategic Customer Engagements (SCE) team, you'll play a critical role in driving growth, adoption, and customer satisfaction across the Americas, EMEA, and APJ regions. If you're a seasoned professional with a passion for customer-centric deal strategy, negotiation, and execution, we want to hear from you.
**About arenaflex**
arenaflex is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating to meet the evolving needs of our customers. With a robust suite of products and services, we empower businesses of all sizes to power their operations, from startups to Global 500 companies. Our commitment to work-life balance, inclusive team culture, mentorship, and career growth makes us an attractive destination for professionals seeking a fulfilling career in the cloud.
**Job Summary**
As an Experienced Full Stack Strategic Customer Engagement Lead, you'll be responsible for managing the end-to-end deal cycle for strategic, large, complex, or highly competitive deals across various industry verticals and customer sizes. You'll focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of arenaflex services, and enable private pricing, go-to-market, pan-arenaflex, and other strategic relationships.
**Key Responsibilities**
* Lead negotiations and customer closure for strategic, large, complex, or highly competitive deals
* Develop and shape the overall deal strategy and structure to meet customer business outcome and goals
* Contribute to developing arenaflex's value proposition and solutions
* Drive revenue growth and Cloud adoption
* Closely collaborate with key stakeholders across the organization for regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)
* Act as a trusted advisor in the development of the commercial strategy of deals with arenaflex Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities
* Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes
* Develop strategies for pricing and discounts; effectively communicate and identify deal blockers
* Lead or support presentation of deal proposals to Customers
**About the Team**
Our SCE team is a diverse group of experienced professionals who share a passion for customer-centric deal strategy, negotiation, and execution. We're committed to fostering an inclusive team culture that empowers our employees to deliver the best results for our customers. If you're a seasoned professional with a strong track record of success in customer-facing roles, we encourage you to apply.
**Why Join arenaflex?**
* Work-life balance: We value flexibility and strive to create a work environment that supports your personal and professional goals.
* Inclusive team culture: Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.
* Mentorship and career growth: We're committed to helping you develop into a better-rounded professional through ongoing training, mentorship, and career-advancing resources.
* Competitive compensation: Our compensation reflects the cost of labor across several US geographic markets, with a base pay range of $128,600/year to $212,600/year, depending on location and experience.
* Total compensation package: In addition to a full range of medical, financial, and other benefits, this position is eligible for variable pay via a sales compensation plan, equity, sign-on payments, and other forms of compensation.
**Basic Qualifications**
* 8+ years of demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure
* 8+ years of working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals
* Bachelor degree in Business, Economics, Technology, or Finance (or equivalent work experience)
**Preferred Qualifications**
* Advanced degree or equivalent relevant experience
* Direct field experience with enterprise accounts
* Knowledge of arenaflex products and services
* Strong written and verbal presentation skills with the ability to articulate complex concepts to cross-functional audiences
**How to Apply**
If you're a seasoned professional with a passion for customer-centric deal strategy, negotiation, and execution, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you!
**Equal Employment Opportunity**
arenaflex is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We're committed to creating a diverse and inclusive work environment that empowers our employees to deliver the best results for our customers.
**Accommodations**
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://arenaflex.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
**Los Angeles County and San Francisco Fair Chance Ordinance**
arenaflex will consider for employment qualified applicants with arrest and conviction records, in accordance with the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance.
Apply Now
**About arenaflex**
arenaflex is the world's most comprehensive and broadly adopted cloud platform, pioneering cloud computing and continuously innovating to meet the evolving needs of our customers. With a robust suite of products and services, we empower businesses of all sizes to power their operations, from startups to Global 500 companies. Our commitment to work-life balance, inclusive team culture, mentorship, and career growth makes us an attractive destination for professionals seeking a fulfilling career in the cloud.
**Job Summary**
As an Experienced Full Stack Strategic Customer Engagement Lead, you'll be responsible for managing the end-to-end deal cycle for strategic, large, complex, or highly competitive deals across various industry verticals and customer sizes. You'll focus on earning trust with customers by creating actionable strategies, developing and shaping opportunities, and leading deal engagements through negotiations and closure. This highly visible role will own engagement with customer C-level executives, IT teams, and multiple lines of business to achieve business outcomes, increase the adoption of arenaflex services, and enable private pricing, go-to-market, pan-arenaflex, and other strategic relationships.
**Key Responsibilities**
* Lead negotiations and customer closure for strategic, large, complex, or highly competitive deals
* Develop and shape the overall deal strategy and structure to meet customer business outcome and goals
* Contribute to developing arenaflex's value proposition and solutions
* Drive revenue growth and Cloud adoption
* Closely collaborate with key stakeholders across the organization for regional sales teams, and related regional and global stakeholders (Service Teams, Finance, Legal, etc.)
* Act as a trusted advisor in the development of the commercial strategy of deals with arenaflex Field Sales Executives: partner in the execution of the sales cycle for strategic, complex, or highly competitive commercial opportunities
* Inspire, influence, and facilitate alignment with internal stakeholders, experts, and other resources not under direct control, to remove obstacles and achieve desired business outcomes
* Develop strategies for pricing and discounts; effectively communicate and identify deal blockers
* Lead or support presentation of deal proposals to Customers
**About the Team**
Our SCE team is a diverse group of experienced professionals who share a passion for customer-centric deal strategy, negotiation, and execution. We're committed to fostering an inclusive team culture that empowers our employees to deliver the best results for our customers. If you're a seasoned professional with a strong track record of success in customer-facing roles, we encourage you to apply.
**Why Join arenaflex?**
* Work-life balance: We value flexibility and strive to create a work environment that supports your personal and professional goals.
* Inclusive team culture: Our employee-led affinity groups foster a culture of inclusion that empowers us to be proud of our differences.
* Mentorship and career growth: We're committed to helping you develop into a better-rounded professional through ongoing training, mentorship, and career-advancing resources.
* Competitive compensation: Our compensation reflects the cost of labor across several US geographic markets, with a base pay range of $128,600/year to $212,600/year, depending on location and experience.
* Total compensation package: In addition to a full range of medical, financial, and other benefits, this position is eligible for variable pay via a sales compensation plan, equity, sign-on payments, and other forms of compensation.
**Basic Qualifications**
* 8+ years of demonstrated success working with customers on substantial, strategic, and complex software or cloud services/infrastructure deals (relative to industry and market size) from opportunity through closure
* 8+ years of working with, presenting to, and negotiating with C-level executives, IT, lines of business, procurement, finance, and legal and internal stakeholders for sizeable commercial/enterprise deals
* Bachelor degree in Business, Economics, Technology, or Finance (or equivalent work experience)
**Preferred Qualifications**
* Advanced degree or equivalent relevant experience
* Direct field experience with enterprise accounts
* Knowledge of arenaflex products and services
* Strong written and verbal presentation skills with the ability to articulate complex concepts to cross-functional audiences
**How to Apply**
If you're a seasoned professional with a passion for customer-centric deal strategy, negotiation, and execution, we invite you to apply for this exciting opportunity. Please submit your resume and a cover letter outlining your experience and qualifications for this role. We look forward to hearing from you!
**Equal Employment Opportunity**
arenaflex is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. We're committed to creating a diverse and inclusive work environment that empowers our employees to deliver the best results for our customers.
**Accommodations**
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please visit https://arenaflex.jobs/content/en/how-we-hire/accommodations for more information. If the country/region you're applying in isn't listed, please contact your Recruiting Partner.
**Los Angeles County and San Francisco Fair Chance Ordinance**
arenaflex will consider for employment qualified applicants with arrest and conviction records, in accordance with the Los Angeles County Fair Chance Ordinance and the San Francisco Fair Chance Ordinance.
Apply Now