**Experienced Full Stack Data Entry Specialist – Remote Call Center Operations at arenaflex**

**Job Summary:** Join arenaflex, a leading retail pharmacy and healthcare company, as a Full Stack Data Entry Specialist in our remote call center operations team. As a key member of our team, you will be responsible for performing data entry tasks, handling patient enrollment, and providing exceptional customer service to our clients. If you have a passion for data entry, excellent communication skills, and a strong work ethic, we encourage you to apply for this exciting opportunity. **About arenaflex:** arenaflex is a part of the U.S. Retail Pharmacy and U.S. Healthcare segments of arenaflex Boots Coalition, Inc. (Nasdaq: WBA), a global leader in healthcare, retail pharmacy, and consumer goods. With a legacy of over 100 years, arenaflex is committed to making a positive impact on people's lives through better health. Our team of over 9,000 retail stores across America, Puerto Rico, and the U.S. Virgin Islands serves nearly 10 million customers every day. Our pharmacists play a vital role in the U.S. healthcare system by providing a wide range of pharmacy and healthcare services, including those that address the needs of underserved populations. **Job Responsibilities:** As a Full Stack Data Entry Specialist, you will be responsible for: * Performing data entry tasks using arenaflex's solution information systems and following established guidelines and procedures * Processing new patient enrollment by entering information into the proper system * Handling patient medication requests within HIPAA guidelines and entering top-off orders for processing * Investigating missing pharmacy data and deciphering clinical abbreviations (SIG codes) * Resolving data entry-related issues and escalating them to senior-level staff as needed * Providing exceptional customer service to patients through inbound calls, visits, and messages * Handling outbound calls to prescribers and patients to resolve issues and gather information * Collaborating with pharmacists to provide support and resolve issues * Maintaining a high level of accuracy and productivity in data entry tasks **Essential Qualifications:** * High school diploma or equivalent * Basic computer skills, including starting and closing the computer, using the mouse to point and click, starting and closing programs, switching between programs, saving files, printing reports, and accessing data online * Basic web search skills, including opening a browser, typing in URLs, using a search engine, bookmarking a website, navigating using back/forward/stop buttons, and completing online forms * Middle-level keyboarding skills, including typing at least 25 words per minute, typing by memory, and organizing reports * Ability to communicate effectively in writing and verbally * 18 years of age or older **Preferred Qualifications:** * At least one year of experience as a pharmacy technician in a retail or call center environment * At least one and a half years of experience as a pharmacy technician with a certification or enrollment by the state as granted by the State Board for Pharmacy or a widely recognized certification agency * Experience providing customer service to internal and external clients, including meeting quality standards for services and assessing customer satisfaction * Advanced keyboarding skills, including typing at least 35 words per minute, typing by memory, and designing reports * Familiarity with Spanish and English **What We Offer:** * Competitive hourly rate of $25-$35 per hour * Opportunity to work from home in a remote call center environment * Comprehensive training and onboarding program * Ongoing support and feedback from senior-level staff * Opportunities for career growth and advancement * A dynamic and supportive work environment **How to Apply:** If you are a motivated and detail-oriented individual with excellent communication skills, we encourage you to apply for this exciting opportunity. Please visit our website to submit your application and join our team at arenaflex. Apply Now! Apply for this job