**Experienced Full Stack Clinical Ambulatory Application Analyst – Epic Certified – Remote Opportunity**
Are you a highly skilled and motivated individual looking to join a dynamic team that is making a real difference in the lives of millions of people? Do you have a passion for healthcare IT and a desire to work with a leading-edge technology platform? If so, we want to hear from you! OCHIN is seeking an experienced Full Stack Clinical Ambulatory Application Analyst to join our team of talented professionals who are dedicated to transforming healthcare delivery and driving health equity.
**About OCHIN**
OCHIN is a rapidly growing national nonprofit health IT organization with over two decades of experience transforming healthcare delivery to drive health equity. We are a team of passionate and dedicated professionals who are committed to making a positive impact on the lives of individuals and communities. Our mission is to provide leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally.
**About the Role**
As an Experienced Full Stack Clinical Ambulatory Application Analyst, you will play a critical role in supporting the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software for our member clinics. You will work closely with our member clinics to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, medical and billing information for patient's providers and clinics, and usage of Epic front desk application and related ancillary services.
**Key Responsibilities**
* Perform routine build and configuration in Epic and related products
* Act as Level 2 technical support for many ancillary integrated products
* Collect and resolve issues
* Coordinate with Help Desk on JIRA resolution
* Help the product owner to put together agendas for vendor calls
* Represent OCHIN on vendor calls from a technical perspective
* Operate alongside the Member Care Team framework, being a key contributor to the overall goals of the team support model
* Serve as internal advisor to other analysts as the lead working sessions with OCHIN members to resolve advanced and complex integration work orders and support issues
* Discuss and provide workflow solutions and ensure understanding of the system through hands-on training
* Document build specifications, team processes, and complex clinic workflows
* QA complex builds, Service Update (SU) modifications, and other work orders
* Collaborate with members from other OCHIN teams to address integration issues
* Provide elbow support to clinic staff during Go-Lives and Mock clinics as needed
* Lead trainings and workgroups for members
* Mentor, coach, and train less experienced analysts
* Develop and share workflow best practices
* Travel to support off-site software installations as needed, estimated to be up to 10%
**Senior Analyst Responsibilities**
* Perform complex build and configuration in Epic Resolute PB and related products
* Operate in OCHIN's Member Care Team framework as a key contributor to the overall goals of the team support model
* Lead working sessions with OCHIN members to resolve advanced and complex integration work orders
* Discuss and provide workflow solutions and ensure understanding of the system through hands-on training
* Serve as a subject matter expert (SME) on applications across the organization
* Lead and mentor other analysts on complex interdepartmental project work
* Document build specifications, team processes, and complex clinic workflows
* QA complex builds, Quarterly Update (SU) modifications, and other work orders
* Collaborate with members from other OCHIN teams to address integration issues
* Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed
* Lead trainings and workgroups for members
* Develop and share workflow best practices
* Travel to support off-site software installations as needed
**Requirements**
* Analyst:
+ Minimum of 3 years of experience in similar or relevant role; one EPIC certification may be substituted for one year of this requirement
+ The ideal candidate will have 3-5 years of experience as an Epic Applications Analyst, with a minimum of 2 years of application build experience
+ Work history in Healthcare IT is required
+ Bachelor's Degree preferred or a combination of college education and 5-7 years of relevant experience
+ Epic Ambulatory Certification is required
+ Intermediate proficiency in Microsoft Excel
* Senior Analyst:
+ Minimum of 5 years of experience in similar or relevant role
+ Work history in Healthcare IT is required
+ Minimum of 2 applicable certifications/proficiencies with preference given to Ambulatory, MyChart, Wisdom, Ambulatory certification is required
+ Bachelor's Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience
+ The ideal candidate will have at least 5 years of experience as an Epic Applications Analyst, with a minimum of 3 years of experience in Epic Radiant build required
+ Intermediate proficiency in Microsoft Excel
+ Strong communication skills – able to communicate with both application and technical team members, as well as end users
+ Consistently acts with integrity and accountability
+ Process and detail-oriented, with a strong focus on data-driven decision making
+ Proactive, self-motivated, and solution-oriented
+ Strong organizational and project management skills
**COVID-19 Vaccination Requirement**
To keep our colleagues, members, and communities safe, OCHIN requires all employees – including remote employees, contractors, interns, and new hires – to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
**Work Location and Travel Requirements**
OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.
**Work From Home Requirements Are**
* Ability to work independently and efficiently from a home office environment
* High Speed Internet Service
* It is a requirement that employees work in a distraction-free workplace
* Travel required up to 10% nationally for on-site Go Live support based on business requirements for OCHIN
**Benefits**
We offer a comprehensive range of benefits, including:
* Competitive salary
* Comprehensive health insurance
* Retirement savings plan
* Paid time off
* Professional development opportunities
* Flexible work arrangements
**Equal Opportunity Statement**
OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.
**Base Pay Overview**
The typical offer range for this role is minimum to midpoint ($96,544), with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.
**Analyst Salary Full Pay Band Range**
* Min: $77,235
* Midpoint: $96,544
* Max: $115,852
**Senior Analyst Salary Full Pay Band Range**
* Min: $89,836
* Midpoint: $116,786
* Max: $143,737
**How to Apply**
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
Apply Now
**About OCHIN**
OCHIN is a rapidly growing national nonprofit health IT organization with over two decades of experience transforming healthcare delivery to drive health equity. We are a team of passionate and dedicated professionals who are committed to making a positive impact on the lives of individuals and communities. Our mission is to provide leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally.
**About the Role**
As an Experienced Full Stack Clinical Ambulatory Application Analyst, you will play a critical role in supporting the mission of OCHIN by configuring and supporting clinical applications within the Epic electronic health record (EHR) software for our member clinics. You will work closely with our member clinics to provide solutions that offer accurate, secure, and efficient patient care and provider workflows, medical and billing information for patient's providers and clinics, and usage of Epic front desk application and related ancillary services.
**Key Responsibilities**
* Perform routine build and configuration in Epic and related products
* Act as Level 2 technical support for many ancillary integrated products
* Collect and resolve issues
* Coordinate with Help Desk on JIRA resolution
* Help the product owner to put together agendas for vendor calls
* Represent OCHIN on vendor calls from a technical perspective
* Operate alongside the Member Care Team framework, being a key contributor to the overall goals of the team support model
* Serve as internal advisor to other analysts as the lead working sessions with OCHIN members to resolve advanced and complex integration work orders and support issues
* Discuss and provide workflow solutions and ensure understanding of the system through hands-on training
* Document build specifications, team processes, and complex clinic workflows
* QA complex builds, Service Update (SU) modifications, and other work orders
* Collaborate with members from other OCHIN teams to address integration issues
* Provide elbow support to clinic staff during Go-Lives and Mock clinics as needed
* Lead trainings and workgroups for members
* Mentor, coach, and train less experienced analysts
* Develop and share workflow best practices
* Travel to support off-site software installations as needed, estimated to be up to 10%
**Senior Analyst Responsibilities**
* Perform complex build and configuration in Epic Resolute PB and related products
* Operate in OCHIN's Member Care Team framework as a key contributor to the overall goals of the team support model
* Lead working sessions with OCHIN members to resolve advanced and complex integration work orders
* Discuss and provide workflow solutions and ensure understanding of the system through hands-on training
* Serve as a subject matter expert (SME) on applications across the organization
* Lead and mentor other analysts on complex interdepartmental project work
* Document build specifications, team processes, and complex clinic workflows
* QA complex builds, Quarterly Update (SU) modifications, and other work orders
* Collaborate with members from other OCHIN teams to address integration issues
* Provide elbow support to clinic staff during Go-Lives and Dress Rehearsals as needed
* Lead trainings and workgroups for members
* Develop and share workflow best practices
* Travel to support off-site software installations as needed
**Requirements**
* Analyst:
+ Minimum of 3 years of experience in similar or relevant role; one EPIC certification may be substituted for one year of this requirement
+ The ideal candidate will have 3-5 years of experience as an Epic Applications Analyst, with a minimum of 2 years of application build experience
+ Work history in Healthcare IT is required
+ Bachelor's Degree preferred or a combination of college education and 5-7 years of relevant experience
+ Epic Ambulatory Certification is required
+ Intermediate proficiency in Microsoft Excel
* Senior Analyst:
+ Minimum of 5 years of experience in similar or relevant role
+ Work history in Healthcare IT is required
+ Minimum of 2 applicable certifications/proficiencies with preference given to Ambulatory, MyChart, Wisdom, Ambulatory certification is required
+ Bachelor's Degree (Healthcare Informatics or Computer Science preferred) or a combination of college education and 5-7 years of relevant experience
+ The ideal candidate will have at least 5 years of experience as an Epic Applications Analyst, with a minimum of 3 years of experience in Epic Radiant build required
+ Intermediate proficiency in Microsoft Excel
+ Strong communication skills – able to communicate with both application and technical team members, as well as end users
+ Consistently acts with integrity and accountability
+ Process and detail-oriented, with a strong focus on data-driven decision making
+ Proactive, self-motivated, and solution-oriented
+ Strong organizational and project management skills
**COVID-19 Vaccination Requirement**
To keep our colleagues, members, and communities safe, OCHIN requires all employees – including remote employees, contractors, interns, and new hires – to be vaccinated with a COVID-19 vaccine, as supported by state and federal public health officials, as a condition of employment. All new hires are required to provide proof of full vaccination or receive approval for a medical or religious exemption before their hire date.
**Work Location and Travel Requirements**
OCHIN is a 100% remote organization with no physical corporate office location. Employees work remotely from home and many of our positions also support our member organizations on-site for new software installations. Nationwide travel is determined based on OCHIN business needs. Please inquire during the interview process about travel requirements for this position.
**Work From Home Requirements Are**
* Ability to work independently and efficiently from a home office environment
* High Speed Internet Service
* It is a requirement that employees work in a distraction-free workplace
* Travel required up to 10% nationally for on-site Go Live support based on business requirements for OCHIN
**Benefits**
We offer a comprehensive range of benefits, including:
* Competitive salary
* Comprehensive health insurance
* Retirement savings plan
* Paid time off
* Professional development opportunities
* Flexible work arrangements
**Equal Opportunity Statement**
OCHIN is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills for the benefit of our staff, our mission, and the communities we serve.
**Base Pay Overview**
The typical offer range for this role is minimum to midpoint ($96,544), with the midpoint representing the average pay in a national market scope for this position. Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will consider a wide range of factors directly relevant to this position, including, but not limited to, skills, knowledge, training, responsibility, and experience, as well as internal equity and alignment with market data.
**Analyst Salary Full Pay Band Range**
* Min: $77,235
* Midpoint: $96,544
* Max: $115,852
**Senior Analyst Salary Full Pay Band Range**
* Min: $89,836
* Midpoint: $116,786
* Max: $143,737
**How to Apply**
Ready to join us? The first step is easy. Click apply now and we'll be in touch soon!
Apply Now
Apply Now