**Experienced Entry-Level Telemarketing Customer Success Manager – Live Chat Support Specialist**

Are you a motivated and enthusiastic individual looking to kick-start your career in customer success and telemarketing? Do you possess excellent communication skills, a friendly demeanor, and a passion for delivering exceptional customer experiences? If so, we invite you to join blithequark as an Entry-Level Telemarketing Customer Success Manager – Live Chat Support Specialist. In this exciting role, you will have the opportunity to engage with customers via live chat, address their inquiries, resolve issues, and drive satisfaction while working in a dynamic and supportive team environment. **About blithequark** At blithequark, we are dedicated to providing innovative solutions and exceptional customer experiences that exceed our clients' expectations. Our team of passionate professionals is committed to fostering a culture of collaboration, creativity, and continuous improvement. As a leading provider of telemarketing and customer success services, we are constantly seeking talented individuals who share our vision and values. **Key Responsibilities:** As an Entry-Level Telemarketing Customer Success Manager – Live Chat Support Specialist, you will be responsible for: * Engaging with customers via live chat on businesses' websites and social media accounts to provide exceptional service and support. * Addressing customer inquiries, resolving issues, and ensuring satisfaction with a friendly, professional demeanor. * Collaborating with team members to enhance customer experience and contribute to continuous improvement. * Utilizing provided resources to learn and grow in the role. * Maintaining accurate records of interactions and feedback. * Embracing a proactive approach to problem-solving and customer engagement, fostering positive relationships and driving success. **What You Will Be Doing:** As a live chat customer support agent, you will handle incoming customer support questions via live chat on businesses' websites and social media accounts. These could be support questions from existing customers or sales questions from potential new customers. Your primary goal will be to provide timely, accurate, and helpful responses that meet the customer's needs and exceed their expectations. **Contract Length and Rate:** This is a remote, contract-based position with no fixed term. You will be paid $35 per hour for your services. **Skills and Background:** To be successful in this role, you will need: * A device able to access social media and website chat functions (Phone/Tablet/Laptop). * The ability to work independently and closely follow provided steps and instructions. * 10+ hours of availability per week. * A reliable internet connection. **Hours per Week and Location:** You will be required to work a minimum of 10 hours per week. This is a remote work opportunity, and we prefer candidates based in the United States. **Career Growth Opportunities and Learning Benefits:** As a valued member of our team, you will have access to: * Ongoing training and development opportunities to enhance your skills and knowledge. * Regular feedback and coaching to support your growth and success. * Opportunities to take on additional responsibilities and contribute to the growth of our team. * A dynamic and supportive work environment that fosters collaboration, creativity, and continuous improvement. **Work Environment and Company Culture:** At blithequark, we value diversity, equity, and inclusion. We strive to create a work environment that is inclusive, respectful, and supportive of all employees. Our company culture is built on the principles of collaboration, creativity, and continuous improvement. We encourage our employees to take ownership of their work, share their ideas, and contribute to the growth and success of our team. **Compensation, Perks, and Benefits:** As a contract-based employee, you will be paid $35 per hour for your services. We also offer a range of benefits, including: * Flexible scheduling to accommodate your needs. * Opportunities for career growth and advancement. * A dynamic and supportive work environment. * Ongoing training and development opportunities. * A competitive rate of pay. **How to Apply:** If you are a motivated and enthusiastic individual looking to kick-start your career in customer success and telemarketing, we invite you to apply for this exciting opportunity. Please submit your application through the link below: We look forward to hearing from you and exploring how you can contribute to the growth and success of blithequark! Apply for this job