Experienced Disney Remote Customer Service Representative – Entry Level Work from Home Opportunity in Sales Planning and Media Sales
Introduction to Disney and Our Mission
At Disney, we are dedicated to creating magical experiences for our customers and fans around the world. As a leader in the entertainment industry, we are committed to innovation, creativity, and excellence in everything we do. Our mission is to entertain, inform, and inspire people of all ages through our diverse range of media, entertainment, and consumer products. We are now seeking a highly motivated and customer-focused individual to join our team as a Disney Remote Customer Service Representative – Entry Level, working from the comfort of your own home.
Job Overview
In this exciting role, you will be part of our dynamic Sales Planning team, working closely with our Sales and Revenue Management teams to deliver exceptional customer service and support to our clients. As a key member of our team, you will be responsible for managing a dedicated book of business, handling the RFP process from proposal generation to contract execution, and providing expert planning and topic expertise to our clients. If you are a team player with a passion for learning and growing in a fast-paced environment, we encourage you to apply for this fantastic opportunity.
Key Responsibilities
Partner with Sales and Revenue Management teams to implement packaging and pricing strategies, as defined by Revenue Management ratecards and guidelines
Manage day-to-day maintenance of active contracts and assemble media plans for Upfront and Scatter deals
Maintain the pipeline in collaboration with your Sales team
Execute budget adjustments, including incremental spend, optimizations, makegoods, and cancellations
Provide record and planning topic expertise on advertisers' specific preferences
Collaborate with internal and external teams to meet client needs and achieve internal objectives
Analyze campaign delivery and assign make-good inventory
Partner closely with Account Management to execute campaigns, maximize delivery against contracted objectives, and address client reporting needs
Negotiate directly with agency contacts to address RFP expectations and ad-hoc requests
Manage multiple priorities independently and effectively across numerous internal stakeholders and books of business
Essential Qualifications
To be successful in this role, you will need:
2+ years of professional experience; media sales planning and/or buying experience strongly preferred
A passion for working in a collaborative Sales Outreach team environment
A positive attitude and approach while handling daily tasks
A ability to effectively problem-solve and multitask
Strong attention to detail and effective organizational skills
Excellent verbal and written communication skills
Embodies an eager-to-learn mentality with a drive to take on new responsibilities
Experience working across Microsoft Suite, with proficiency in Excel and PowerPoint required
Knowledge of media math and terminology is desirable
Familiarity with sales systems
Preferred Qualifications
While not essential, the following qualifications are highly desirable:
Experience working in a remote or virtual team environment
Knowledge of Disney brands and products
Experience with customer relationship management (CRM) software
Certification in sales or customer service
Skills and Competencies
To excel in this role, you will need to demonstrate the following skills and competencies:
Strong communication and interpersonal skills
Ability to work effectively in a team environment
Excellent problem-solving and analytical skills
Strong attention to detail and organizational skills
Ability to prioritize tasks and manage multiple projects simultaneously
Proficiency in Microsoft Office, particularly Excel and PowerPoint
Knowledge of sales principles and practices
Ability to work in a fast-paced environment and adapt to changing priorities
Career Growth Opportunities and Learning Benefits
At Disney, we are committed to the growth and development of our employees. As a Disney Remote Customer Service Representative – Entry Level, you will have access to a range of training and development opportunities, including:
Comprehensive onboarding program
Ongoing training and development opportunities
Coaching and mentoring from experienced professionals
Opportunities for career advancement and professional growth
Access to a range of employee benefits and perks
Work Environment and Company Culture
At Disney, we pride ourselves on our dynamic and inclusive company culture. As a remote employee, you will be part of a virtual team that values collaboration, creativity, and innovation. Our company culture is built on the following values:
Respect and inclusivity
Integrity and accountability
Creativity and innovation
Teamwork and collaboration
Excellence and quality
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including:
Annual salary range: $71,300 - $89,100
Bonus and/or long-term incentive units
Comprehensive medical, financial, and other benefits
Access to exclusive employee perks and discounts
Opportunities for career advancement and professional growth
Conclusion
If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. As a Disney Remote Customer Service Representative – Entry Level, you will be part of a dynamic team that values collaboration, creativity, and innovation. Don't miss out on this chance to join our team and start your career with Disney. Apply now and take the first step towards a rewarding new role!
Submit Your Application
Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
Apply Now
Apply Now
At Disney, we are dedicated to creating magical experiences for our customers and fans around the world. As a leader in the entertainment industry, we are committed to innovation, creativity, and excellence in everything we do. Our mission is to entertain, inform, and inspire people of all ages through our diverse range of media, entertainment, and consumer products. We are now seeking a highly motivated and customer-focused individual to join our team as a Disney Remote Customer Service Representative – Entry Level, working from the comfort of your own home.
Job Overview
In this exciting role, you will be part of our dynamic Sales Planning team, working closely with our Sales and Revenue Management teams to deliver exceptional customer service and support to our clients. As a key member of our team, you will be responsible for managing a dedicated book of business, handling the RFP process from proposal generation to contract execution, and providing expert planning and topic expertise to our clients. If you are a team player with a passion for learning and growing in a fast-paced environment, we encourage you to apply for this fantastic opportunity.
Key Responsibilities
Partner with Sales and Revenue Management teams to implement packaging and pricing strategies, as defined by Revenue Management ratecards and guidelines
Manage day-to-day maintenance of active contracts and assemble media plans for Upfront and Scatter deals
Maintain the pipeline in collaboration with your Sales team
Execute budget adjustments, including incremental spend, optimizations, makegoods, and cancellations
Provide record and planning topic expertise on advertisers' specific preferences
Collaborate with internal and external teams to meet client needs and achieve internal objectives
Analyze campaign delivery and assign make-good inventory
Partner closely with Account Management to execute campaigns, maximize delivery against contracted objectives, and address client reporting needs
Negotiate directly with agency contacts to address RFP expectations and ad-hoc requests
Manage multiple priorities independently and effectively across numerous internal stakeholders and books of business
Essential Qualifications
To be successful in this role, you will need:
2+ years of professional experience; media sales planning and/or buying experience strongly preferred
A passion for working in a collaborative Sales Outreach team environment
A positive attitude and approach while handling daily tasks
A ability to effectively problem-solve and multitask
Strong attention to detail and effective organizational skills
Excellent verbal and written communication skills
Embodies an eager-to-learn mentality with a drive to take on new responsibilities
Experience working across Microsoft Suite, with proficiency in Excel and PowerPoint required
Knowledge of media math and terminology is desirable
Familiarity with sales systems
Preferred Qualifications
While not essential, the following qualifications are highly desirable:
Experience working in a remote or virtual team environment
Knowledge of Disney brands and products
Experience with customer relationship management (CRM) software
Certification in sales or customer service
Skills and Competencies
To excel in this role, you will need to demonstrate the following skills and competencies:
Strong communication and interpersonal skills
Ability to work effectively in a team environment
Excellent problem-solving and analytical skills
Strong attention to detail and organizational skills
Ability to prioritize tasks and manage multiple projects simultaneously
Proficiency in Microsoft Office, particularly Excel and PowerPoint
Knowledge of sales principles and practices
Ability to work in a fast-paced environment and adapt to changing priorities
Career Growth Opportunities and Learning Benefits
At Disney, we are committed to the growth and development of our employees. As a Disney Remote Customer Service Representative – Entry Level, you will have access to a range of training and development opportunities, including:
Comprehensive onboarding program
Ongoing training and development opportunities
Coaching and mentoring from experienced professionals
Opportunities for career advancement and professional growth
Access to a range of employee benefits and perks
Work Environment and Company Culture
At Disney, we pride ourselves on our dynamic and inclusive company culture. As a remote employee, you will be part of a virtual team that values collaboration, creativity, and innovation. Our company culture is built on the following values:
Respect and inclusivity
Integrity and accountability
Creativity and innovation
Teamwork and collaboration
Excellence and quality
Compensation, Perks, and Benefits
We offer a competitive salary and benefits package, including:
Annual salary range: $71,300 - $89,100
Bonus and/or long-term incentive units
Comprehensive medical, financial, and other benefits
Access to exclusive employee perks and discounts
Opportunities for career advancement and professional growth
Conclusion
If you are a motivated and customer-focused individual with a passion for sales and customer service, we encourage you to apply for this exciting opportunity. As a Disney Remote Customer Service Representative – Entry Level, you will be part of a dynamic team that values collaboration, creativity, and innovation. Don't miss out on this chance to join our team and start your career with Disney. Apply now and take the first step towards a rewarding new role!
Submit Your Application
Seize this opportunity to make a significant impact. Apply now and take the first step towards a rewarding new role.
Apply Now
Apply Now