**Experienced Data Entry Specialist – Pharmacy Operations Support**
At arenaflex, we're committed to delivering exceptional patient care and innovative healthcare solutions. As a leading pharmacy chain, we're seeking a highly skilled and detail-oriented Data Entry Specialist to join our team. This is an exciting opportunity for a motivated individual to contribute to the success of our pharmacy operations and make a meaningful impact on the lives of our patients.
**Job Summary:**
We're looking for a talented Data Entry Specialist to support our pharmacy operations team. As a key member of our team, you'll be responsible for accurately processing patient data, resolving data entry exceptions, and providing exceptional customer service. If you're a detail-oriented individual with excellent communication skills and a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity.
**Key Responsibilities:**
* Accurately process patient data, including prescription information, patient registration, and demographic data, using arenaflex's prescription information access strategies and systems.
* Handle patient prescription requests within HIPAA guidelines and enter top-off orders for processing.
* Troubleshoot to attain missing prescription information and interpret medical abbreviations (SIG codes).
* Resolve all data entry-associated exceptions and ensure accurate and timely processing of patient data.
* Handle correspondence to patients (inbound calls, chats, emails) and make outbound calls to prescribers and patients as needed.
* Resolve 1/3 party rejects by reviewing, gathering facts, making corrections, and resubmitting for processing according to individual plan requirements.
* Make phone calls to insurers and others to obtain information, gain override approval, or otherwise resolve 1/3 party rejects.
* Provide assistance to pharmacists, both those within the facility and those at other locations.
* Identify and communicate issues to senior-level team members as necessary.
* Obtain active technician license or certification within the first 90 days and maintain an active technician license or certification.
**Essential Qualifications:**
* High school diploma or equivalent (GED).
* Basic computer skills, including:
+ Starting and shutting down a laptop.
+ Using a mouse to click and navigate.
+ Starting and closing applications.
+ Transferring between programs.
+ Saving files.
+ Printing documents and/or accessing information online.
* Basic Google competencies, including:
+ Opening a browser.
+ Typing in URLs in the correct area.
+ Using a search engine.
+ Bookmarking a website.
+ Navigating using back/forward/stop buttons.
+ Filling out forms online.
* Intermediate-level keyboarding skills (at least 25 WPM, touch typing, formatting files).
* Effective written and verbal communication skills.
* 18 years of age or older.
**Preferred Qualifications:**
* At least 365 days of pharmacy technician experience in a retail or call center environment.
* At least 18 months of experience as a pharmacy technician with a certificate/registration via state as granted by the state board of pharmacy or nationally recognized certification corporation.
* Experience providing customer support to internal and external clients, including assembling pleasant standards for offerings, and assessment of customer pride.
* Intermediate to superior-level keyboarding skills (at least 35 WPM, touch typing, formatting files).
* Fluency in Spanish and English.
**What We Offer:**
* Competitive hourly rate of $20/hour.
* Opportunities for career growth and professional development.
* Collaborative and dynamic work environment.
* Comprehensive benefits package, including medical, dental, and vision insurance.
* Generous paid time off and holidays.
* Recognition and rewards for outstanding performance.
**How to Apply:**
If you're a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.
**Equal Employment Opportunity:**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
**Contact Information:**
For more information about this opportunity, please contact our recruitment team at [insert contact email or phone number]. We look forward to hearing from you!
Apply Now
**Job Summary:**
We're looking for a talented Data Entry Specialist to support our pharmacy operations team. As a key member of our team, you'll be responsible for accurately processing patient data, resolving data entry exceptions, and providing exceptional customer service. If you're a detail-oriented individual with excellent communication skills and a passion for delivering high-quality results, we encourage you to apply for this exciting opportunity.
**Key Responsibilities:**
* Accurately process patient data, including prescription information, patient registration, and demographic data, using arenaflex's prescription information access strategies and systems.
* Handle patient prescription requests within HIPAA guidelines and enter top-off orders for processing.
* Troubleshoot to attain missing prescription information and interpret medical abbreviations (SIG codes).
* Resolve all data entry-associated exceptions and ensure accurate and timely processing of patient data.
* Handle correspondence to patients (inbound calls, chats, emails) and make outbound calls to prescribers and patients as needed.
* Resolve 1/3 party rejects by reviewing, gathering facts, making corrections, and resubmitting for processing according to individual plan requirements.
* Make phone calls to insurers and others to obtain information, gain override approval, or otherwise resolve 1/3 party rejects.
* Provide assistance to pharmacists, both those within the facility and those at other locations.
* Identify and communicate issues to senior-level team members as necessary.
* Obtain active technician license or certification within the first 90 days and maintain an active technician license or certification.
**Essential Qualifications:**
* High school diploma or equivalent (GED).
* Basic computer skills, including:
+ Starting and shutting down a laptop.
+ Using a mouse to click and navigate.
+ Starting and closing applications.
+ Transferring between programs.
+ Saving files.
+ Printing documents and/or accessing information online.
* Basic Google competencies, including:
+ Opening a browser.
+ Typing in URLs in the correct area.
+ Using a search engine.
+ Bookmarking a website.
+ Navigating using back/forward/stop buttons.
+ Filling out forms online.
* Intermediate-level keyboarding skills (at least 25 WPM, touch typing, formatting files).
* Effective written and verbal communication skills.
* 18 years of age or older.
**Preferred Qualifications:**
* At least 365 days of pharmacy technician experience in a retail or call center environment.
* At least 18 months of experience as a pharmacy technician with a certificate/registration via state as granted by the state board of pharmacy or nationally recognized certification corporation.
* Experience providing customer support to internal and external clients, including assembling pleasant standards for offerings, and assessment of customer pride.
* Intermediate to superior-level keyboarding skills (at least 35 WPM, touch typing, formatting files).
* Fluency in Spanish and English.
**What We Offer:**
* Competitive hourly rate of $20/hour.
* Opportunities for career growth and professional development.
* Collaborative and dynamic work environment.
* Comprehensive benefits package, including medical, dental, and vision insurance.
* Generous paid time off and holidays.
* Recognition and rewards for outstanding performance.
**How to Apply:**
If you're a motivated and detail-oriented individual with a passion for delivering exceptional results, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume and a cover letter outlining your qualifications and experience.
**Equal Employment Opportunity:**
arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion.
**Contact Information:**
For more information about this opportunity, please contact our recruitment team at [insert contact email or phone number]. We look forward to hearing from you!
Apply Now