**Experienced Customer Supply Chain Specialist – European Market Operations and Customer Service**

At arenaflex, we're passionate about creating a positive global impact while fostering a flexible work environment that allows our team members to thrive. As a Customer Supply Chain Specialist, you'll play a vital role in meeting our customers' expectations for customer service, order fulfillment, and distribution of arenaflex products across Europe. **Job Summary:** We're seeking a talented and energetic Customer Supply Chain Specialist to join our dedicated customer team in Europe. As a key member of our Customer Supply Chain Europe organization, you'll work closely with other Customer Supply Chain Specialists, Customer Collaboration Managers, Sales Teams, and Distribution Partners to ensure timely delivery of arenaflex products to our customers. Your primary focus will be on leading and coordinating daily operational execution of shipments, ensuring order validity, and providing excellent customer service. **About arenaflex:** arenaflex is a global leader in the technology industry, empowering collaboration and fostering a culture of play. We help teams collaborate and learn from anywhere, without compromising on productivity or continuity. Our hybrid work model allows some employees to work remotely while others work on-premises, promoting flexibility and work-life balance. **Key Responsibilities:** As a Customer Supply Chain Specialist, you'll be responsible for: * Leading and coordinating daily operational execution of shipments with stakeholders, including our warehouse, to provide the best possible service to our customers. * Ensuring the validity of orders in your order book and fulfilling orders according to expectations. Flagging risks if service levels cannot be met and constructively looking for win-wins in your collaboration when you're unable to meet service levels. * Supporting customers' visibility on their order book by ensuring proper administration and standardized communication. * Executing and optimizing intercompany orders, master data corrections/adjustments, electronic data interfacing, order scheduling, product life cycle management, event management, scrapping of excess, allocations, and other supporting operational duties. * Supporting other Customer Supply Chain Specialists, Distribution Teams, and Customer Collaboration Managers in achieving metrics (service levels, stock-outs, on-time delivery, aging inventory, fill rate, etc.) to meet Customer Supply Chain targets. * Continuously looking for ways to improve customer service and predictability and challenging the status quo to enable continuous improvement. * Depending on seniority, supporting and acting as a backup to Customer Collaboration Managers in managing customer performance requirements. **Essential Qualifications:** To be considered for this role, you must bring the following minimum skills and behaviors to our team: * First relevant working experience, preferably in the fields of Supply Chain, Operations, Customer Service, or related fields. * Proficiency in reading, writing, and speaking in English. French is a strong advantage. * Proven experience within international business environments. * Strong Excel and/or Tableau skills. * Customer, market, channel knowledge and experience preferred. * Self-motivated and goal-oriented, with a positive proactive attitude and a high degree of initiative. * Embracing continuous learning and process improvement. **Preferred Qualifications:** In addition to the essential qualifications, we're looking for candidates with: * Excellent service mindset. * A strong hands-on mentality and drive to get things done along with an affinity and talent for order management and fault-free operational execution. You know that your order book is your most important reference. * Good communication skills and judgment. * Growth mindset. * Standing for fact-based communication. * Strong attention to detail. **Work Environment and Culture:** At arenaflex, we value diversity and celebrate all our differences. We're an inclusive company that empowers collaboration and fosters a culture of play. Our hybrid work model allows for flexibility and work-life balance, and we offer comprehensive and competitive benefits packages to support our employees' physical, financial, emotional, intellectual, and social well-being. **Career Growth Opportunities and Learning Benefits:** arenaflex is committed to the growth and development of our employees. We offer opportunities for professional growth, training, and education to help you achieve your career goals. Our learning benefits include: * Access to online training platforms and courses. * Mentorship programs and coaching. * Opportunities for career advancement and promotions. * A culture of continuous learning and improvement. **Compensation, Perks, and Benefits:** We offer a competitive salary and benefits package, including: * Comprehensive health insurance. * Retirement savings plan. * Paid time off and holidays. * Flexible work arrangements. * Professional development opportunities. * Access to our employee assistance program. **How to Apply:** If you're a motivated and experienced Customer Supply Chain Specialist looking for a new challenge, we encourage you to apply. Please submit your resume and cover letter through our online application system. We're an equal opportunities employer and welcome applications from diverse candidates. **Contact Information:** If you require an accommodation to complete any part of the application process, please contact us toll-free at +1-510-713-4866 for assistance. We're committed to providing a fair and inclusive hiring process for all candidates. **Apply Now:** Don't miss this opportunity to join our team and make a positive impact on our customers and the industry. Apply now to become a part of arenaflex's dynamic and innovative team. Apply for this job