**Experienced Customer Solutions Manager – Cloud Transformation and Adoption**

Are you a seasoned professional with a passion for delivering exceptional customer experiences and driving cloud transformation? Do you have a proven track record of leading large-scale technical programs and collaborating with cross-functional teams to drive business growth? If so, we invite you to join blithequark's Customer Solutions Management team as a Customer Solutions Manager. At blithequark, we are revolutionizing the way businesses operate in the cloud. Our AWS-based cloud platform offers a comprehensive suite of services and solutions that enable organizations to accelerate innovation, become more agile, and lower costs. As a Customer Solutions Manager, you will play a critical role in helping our customers achieve their strategic business objectives by leveraging our cloud expertise and services. **About blithequark** blithequark is a leading provider of cloud-based solutions and services, with a global presence and a reputation for delivering exceptional customer experiences. Our team of experts is dedicated to helping businesses of all sizes and industries achieve their goals through the power of cloud computing. With a strong focus on innovation, collaboration, and customer satisfaction, we are committed to making a positive impact on the world. **Key Responsibilities** As a Customer Solutions Manager at blithequark, you will be responsible for leading cloud transformational programs that span across traditional IT teams and business units. Your primary focus will be on delivering exceptional customer experiences by leveraging your consulting, complex program management, and technology skills to understand your customer's strategic business objectives and translate them into executable plans. Some of your key responsibilities will include: * Leading cloud transformational programs (technical, operational, organizational, education) that span across IT teams and business units * Being the single-threaded owner for migrations and strategic initiatives * Maintaining a broad and in-depth knowledge and understanding of existing and developing technologies as it relates to cloud computing, to unlock opportunities for customers * Accelerating customer adoption through education and enablement * Collaborating with customers in identifying and prioritizing strategic initiatives, supporting Change Management to facilitate AWS Services adoption and establishing new ways of working * Helping shape the rapidly growing Customer Solutions Management function, including defining and implementing new processes, methodologies, and tools **A Day in the Life** As a Customer Solutions Manager at blithequark, you can expect to work on a wide range of exciting projects and initiatives that will challenge you and help you grow professionally. Some of the things you might do on a typical day include: * Collaborating with customers to understand their business challenges and objectives * Developing and executing cloud transformational programs that drive business growth and innovation * Working with cross-functional teams to identify and prioritize strategic initiatives * Providing expert guidance and support to customers on AWS services and solutions * Identifying and implementing new processes, methodologies, and tools to improve customer satisfaction and business outcomes **Minimum Qualifications** To be successful in this role, you will need to have a strong background in program management, customer-facing experience, and technical expertise. Some of the minimum qualifications for this role include: * 5+ years of experience leading large-scale, technical or engineering programs with a proven record of thought leadership, business case development, realizing customer benefits, and successful program completion * 4+ years of experience in a customer-facing role, engaging with customer executives, technologists, and/or partners to solve business problems with advanced technologies * A history of problem-solving and innovation developing technology programs and working across customer organizations * Strong verbal and written communications skills, as well as the ability to work effectively across internal and external organizations * Experience in a direct or matrixed role leading technical and non-technical transformation project teams with a proven ability to work across broad functional teams * Direct experience implementing cloud services, including migrations and modernization projects * Knowledge of AWS Services and Solutions is an added bonus - AWS Solution Architect (Professional Level) will be required within 3 months from start date * Project management certification or training, such as PMP, Scrum, or other Agile certification, or equivalent experience * Experience working with Cloud, Security, AI/ML, Analytics, IoT * Expertise in delivering large-scale migration, modernization, and rationalization engagements **What We Offer** As a Customer Solutions Manager at blithequark, you will have the opportunity to work on a wide range of exciting projects and initiatives that will challenge you and help you grow professionally. Some of the things we offer include: * A competitive salary and benefits package * Opportunities for career growth and professional development * A dynamic and collaborative work environment * The chance to work with a leading provider of cloud-based solutions and services * A comprehensive training program to help you develop your skills and expertise * A generous paid time off policy * Access to the latest cloud technologies and tools * A fun and supportive team culture **How to Apply** If you are a motivated and experienced professional with a passion for delivering exceptional customer experiences and driving cloud transformation, we encourage you to apply for this exciting opportunity. Please submit your resume and a cover letter explaining why you are the ideal candidate for this role. We are an equal opportunities employer and welcome applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide a work environment that is free from harassment and discrimination. Thank you for considering this opportunity to join blithequark's Customer Solutions Management team. We look forward to hearing from you soon. **Contact Information** If you have any questions or would like to learn more about this opportunity, please do not hesitate to contact us. We can be reached at [insert contact information]. **Apply Now** To apply for this exciting opportunity, please click on the link below: Apply Job! Apply for this job