**Experienced Customer Service Representative – Automotive Warranty Expert – Remote Opportunity**

Are you a customer service rockstar with a passion for delivering world-class experiences? Do you thrive in fast-paced environments and have a knack for resolving conflicts with ease? If so, we want you to join our team at blithequark as an Experienced Customer Service Representative – Automotive Warranty Expert! **What's Under the Hood?** At blithequark, we're a leading provider of quality warranty and ancillary products, and our SilverRock brand is dedicated to simplifying the complex world of automotive warranties. With over 1 million service contracts, products, and warranties, and over $300 million in claims, we're committed to providing our customers with exceptional service and support. Our team is passionate about anticipating customer needs and evolving our self-service options to meet their evolving expectations. **What's the Job?** As an Experienced Customer Service Representative – Automotive Warranty Expert, you'll be responsible for handling inbound and outbound phone calls, educating and answering questions regarding our customers' warranties. You'll be the face of blithequark, providing world-class customer service and resolving conflicts with ease. Your goal will be to exceed customer expectations and build long-term relationships with our valued customers. **So, What Kind of Folks Are We Looking for?** We're looking for passionate and goal-oriented individuals who are enthusiastic about their careers and passionate about meeting and exceeding their goals. You'll need to possess excellent verbal and written communication skills, be agile in a fast-paced environment, and play well with others. You'll also need to be a fantastic problem solver, with the ability to navigate challenging customer interactions and find creative solutions. **The Specifics** * High School diploma required; Associate or Bachelor's degree is preferred * 3+ years of experience working in a customer service role with conflict resolution * Experience in the automotive industry is a huge plus! Exposure to vehicle repair shop procedures and practices, including labor guides and part pricing is preferred **So What About the Perks? Perks Matter!** At blithequark, we believe that our employees are our greatest asset, and we're committed to providing a comprehensive benefits package that includes: * Medical, dental, and vision coverage * 401(K) and company-paid life insurance policy * Short and long-term disability coverage * Tuition reimbursement * Wellness program with self-guided coaching and journeys, cash incentives, and discounts on medical premiums * Competitive pay and consistent work schedule * Monthly bonus share, sales contests, and other perks to recognize a job well done * World-class training and development programs * Work-from-home opportunity with a set schedule Monday through Friday, with rotating Saturdays * 15 days of PTO and 8 paid holidays **Anything Else? Absolutely!** We're proud to be a Great Place to Work Certified company, with 90% of our employees saying they feel right at home here. We've also been recognized as one of the Best Companies for Diversity, Best Company Culture, and Best Company Leadership by Comparably Awards, and as one of the Healthiest Employers by Phoenix Business Journal. **Hiring is contingent upon successful completion of our background and drug screening process. blithequark is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.** If you're ready to join a dynamic team and take your customer service career to the next level, apply now to become an Experienced Customer Service Representative – Automotive Warranty Expert at blithequark! Apply Job! **About blithequark** blithequark is a leading provider of quality warranty and ancillary products, and our SilverRock brand is dedicated to simplifying the complex world of automotive warranties. With over 1 million service contracts, products, and warranties, and over $300 million in claims, we're committed to providing our customers with exceptional service and support. **Why Work at blithequark?** * Opportunity to work with a leading provider of quality warranty and ancillary products * Comprehensive benefits package, including medical, dental, and vision coverage, 401(K), and tuition reimbursement * World-class training and development programs * Work-from-home opportunity with a set schedule Monday through Friday, with rotating Saturdays * 15 days of PTO and 8 paid holidays * Opportunity to work with a dynamic team and take your customer service career to the next level **How to Apply** If you're ready to join our team and take your customer service career to the next level, apply now to become an Experienced Customer Service Representative – Automotive Warranty Expert at blithequark! Apply for this job