**Experienced Customer Service Associate – Retail Store Experience in Sacramento, CA at arenaflex**
At arenaflex, we're dedicated to delivering exceptional customer experiences that exceed our customers' expectations. As a Customer Service Associate in our Sacramento, CA store, you'll play a vital role in creating a distinctive and delightful customer experience that sets us apart from the competition. If you're passionate about providing top-notch customer service, working in a fast-paced retail environment, and growing with a dynamic company, we want to hear from you!
**About arenaflex**
arenaflex is a leading retail pharmacy chain that's committed to making a difference in the lives of our customers and employees. With a rich history of innovation and customer-centricity, we've become a trusted partner in the communities we serve. Our stores offer a wide range of products and services, from health and wellness solutions to photo printing and digital services. At arenaflex, we're passionate about creating a culture of excellence, diversity, and inclusion that empowers our employees to grow and thrive.
**Key Responsibilities**
As a Customer Service Associate, you'll be responsible for:
* Modeling and delivering a distinctive and delightful customer experience that exceeds our customers' expectations
* Registering sales on assigned cash register, providing customers with courteous, fair, friendly, and efficient checkout service
* Engaging customers and patients by greeting them and offering assistance with products and services
* Resolving customer issues and answering questions to ensure a positive customer experience
* Recommending items for sale to customers and recommending trade-up and/or companion items
* Registering customer purchases on assigned cash register, collecting cash and distributing change as requested; processing voids, returns, rain checks, refunds, and exchanges as needed
* Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records
* Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader
* Implementing Company asset protection procedures to identify and minimize profit loss
* Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
* Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise
* Completing resets and revisions as directed
* Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves)
* Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
* Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
* Complying with all company policies and procedures; maintaining respectful relationships with coworkers
**Essential Qualifications**
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours
* High school diploma or equivalent required
* Previous retail experience preferred
* Ability to work in a fast-paced environment and adapt to changing situations
* Excellent communication and interpersonal skills
* Ability to lift up to 25 pounds and stand for long periods of time
**Preferred Qualifications**
* Six months of experience in a retail environment preferred
* Prior work experience with arenaflex preferred
* Ability to work independently and as part of a team
* Basic math skills and accuracy with handling cash and operating a cash register
* Ability to learn and operate various store systems and equipment
**Skills and Competencies**
* Excellent customer service skills
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Basic math skills and accuracy with handling cash and operating a cash register
* Ability to learn and operate various store systems and equipment
* Strong problem-solving and conflict resolution skills
* Ability to work independently and as part of a team
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service Associate, you'll have opportunities to:
* Develop your customer service skills and expertise
* Learn about our products and services and how to effectively communicate their benefits to customers
* Participate in training and development programs to enhance your skills and knowledge
* Take on additional responsibilities and leadership roles as you grow and develop in your career
* Access to our employee discount program and other benefits
**Work Environment and Company Culture**
Our Sacramento, CA store is a dynamic and fast-paced environment that's committed to delivering exceptional customer experiences. As a Customer Service Associate, you'll work in a team-oriented environment that's passionate about making a difference in the lives of our customers and employees. We're committed to creating a culture of excellence, diversity, and inclusion that empowers our employees to grow and thrive.
**Compensation, Perks, and Benefits**
As a Customer Service Associate at arenaflex, you'll enjoy a competitive compensation package that includes:
* Hourly rate of $16.5
* Opportunities for advancement and career growth
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) retirement plan with company match
* Employee discount program
* Paid time off and holidays
* Opportunities for professional development and training
**How to Apply**
If you're passionate about providing exceptional customer service and working in a dynamic retail environment, we want to hear from you! Apply now by clicking the link below or by visiting our website at [arenaflex.com/careers](http://arenaflex.com/careers). We can't wait to meet our next team member!
Apply for this job
**About arenaflex**
arenaflex is a leading retail pharmacy chain that's committed to making a difference in the lives of our customers and employees. With a rich history of innovation and customer-centricity, we've become a trusted partner in the communities we serve. Our stores offer a wide range of products and services, from health and wellness solutions to photo printing and digital services. At arenaflex, we're passionate about creating a culture of excellence, diversity, and inclusion that empowers our employees to grow and thrive.
**Key Responsibilities**
As a Customer Service Associate, you'll be responsible for:
* Modeling and delivering a distinctive and delightful customer experience that exceeds our customers' expectations
* Registering sales on assigned cash register, providing customers with courteous, fair, friendly, and efficient checkout service
* Engaging customers and patients by greeting them and offering assistance with products and services
* Resolving customer issues and answering questions to ensure a positive customer experience
* Recommending items for sale to customers and recommending trade-up and/or companion items
* Registering customer purchases on assigned cash register, collecting cash and distributing change as requested; processing voids, returns, rain checks, refunds, and exchanges as needed
* Keeping counters and shelves clean and well merchandised, taking inventory, and maintaining records
* Checking in and pricing merchandise as required or as directed by store manager or communicated by the shift leader
* Implementing Company asset protection procedures to identify and minimize profit loss
* Ensuring compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products)
* Constructing and maintaining displays, including promotional, seasonal, super structures, and sale merchandise
* Completing resets and revisions as directed
* Assisting with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves)
* Providing customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products
* Assisting with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance
* Complying with all company policies and procedures; maintaining respectful relationships with coworkers
**Essential Qualifications**
* Must be fluent in reading, writing, and speaking English (except in Puerto Rico)
* Requires willingness to work flexible schedule, including evenings and weekend hours
* High school diploma or equivalent required
* Previous retail experience preferred
* Ability to work in a fast-paced environment and adapt to changing situations
* Excellent communication and interpersonal skills
* Ability to lift up to 25 pounds and stand for long periods of time
**Preferred Qualifications**
* Six months of experience in a retail environment preferred
* Prior work experience with arenaflex preferred
* Ability to work independently and as part of a team
* Basic math skills and accuracy with handling cash and operating a cash register
* Ability to learn and operate various store systems and equipment
**Skills and Competencies**
* Excellent customer service skills
* Strong communication and interpersonal skills
* Ability to work in a fast-paced environment and adapt to changing situations
* Basic math skills and accuracy with handling cash and operating a cash register
* Ability to learn and operate various store systems and equipment
* Strong problem-solving and conflict resolution skills
* Ability to work independently and as part of a team
**Career Growth Opportunities and Learning Benefits**
At arenaflex, we're committed to helping our employees grow and develop their careers. As a Customer Service Associate, you'll have opportunities to:
* Develop your customer service skills and expertise
* Learn about our products and services and how to effectively communicate their benefits to customers
* Participate in training and development programs to enhance your skills and knowledge
* Take on additional responsibilities and leadership roles as you grow and develop in your career
* Access to our employee discount program and other benefits
**Work Environment and Company Culture**
Our Sacramento, CA store is a dynamic and fast-paced environment that's committed to delivering exceptional customer experiences. As a Customer Service Associate, you'll work in a team-oriented environment that's passionate about making a difference in the lives of our customers and employees. We're committed to creating a culture of excellence, diversity, and inclusion that empowers our employees to grow and thrive.
**Compensation, Perks, and Benefits**
As a Customer Service Associate at arenaflex, you'll enjoy a competitive compensation package that includes:
* Hourly rate of $16.5
* Opportunities for advancement and career growth
* Comprehensive benefits package, including medical, dental, and vision insurance
* 401(k) retirement plan with company match
* Employee discount program
* Paid time off and holidays
* Opportunities for professional development and training
**How to Apply**
If you're passionate about providing exceptional customer service and working in a dynamic retail environment, we want to hear from you! Apply now by clicking the link below or by visiting our website at [arenaflex.com/careers](http://arenaflex.com/careers). We can't wait to meet our next team member!
Apply for this job