**Experienced Customer Service and Sales Representative – Work from Home Opportunity at arenaflex**

**Job Title:** Experienced Customer Service and Sales Representative – Work from Home Opportunity at arenaflex **Job Summary:** Join arenaflex, a global leader in communications and technology, as a Customer Service and Sales Representative in our Work from Home program. As a vital member of our team, you'll redefine customer service, creating meaningful connections with each customer while driving sales and meeting monthly goals. With a competitive salary, comprehensive benefits package, and opportunities for career growth, this is an exciting chance to be the voice of arenaflex and make a lasting impact on our customers' lives. **About arenaflex:** arenaflex is a pioneer in the communications and technology industry, dedicated to delivering innovative solutions and exceptional customer experiences. With a rich history of innovation and a commitment to excellence, we strive to empower our customers to stay connected and thrive in an ever-changing world. As a Work from Home Representative, you'll be part of a dynamic team that values collaboration, creativity, and customer-centricity. **Key Responsibilities:** As a Customer Service and Sales Representative, you'll be responsible for: * Providing exceptional customer service through thoughtful listening, utilizing your knowledge of arenaflex's products and services to effectively service and retain customers. * Simplifying the explanation of customer bills, rate plans, and features of arenaflex's products and services. * Supporting customers with credit/inbound and outbound collections, activations, customer service, E-services, revenue, fraud, business, and technical/roaming support inquiries, and other duties as required. * Engaging Tier 3 support (network and IT), third-party vendors, and suppliers as needed to address issues, service faults, and provide customer resolution. * Handling wireless local number portability (WLNP), relocations, combined bill support, after-hours inquiries, and pre-paid service. * Troubleshooting and resolving various customer-impacting issues, such as voice and data, spanning multiple networks and elements. * Getting customers up and running with the latest products and services, including air cards, USB devices, and AT&T-provided software & applications. **What You Can Look Forward To:** * Competitive pay starting between $16.20 to $18.87 per hour. * Additional compensation up to $3000 a month, when you meet your sales goals and performance expectations. * Paid training completed from home and additional resources to support you. * Excellent benefits package with medical/dental coverage, 401(k) plan, tuition reimbursement, and paid time off. * Employee Discounts of up to 50% off on: + Eligible arenaflex wireless plans (up to two accounts per employee; up to 10 lines per account) and wireless accessories + arenaflex Internet (Fiber where available) + arenaflex phone & arenaflex wireless home phone **Requirements:** * Call center or customer service experience. * Flexibility to work any schedule during hours of operation is essential. Specific job assignments may require day, evening, weekend, or holiday hours. Occasional overtime may be required. * Work from Home Requirements: + Verified internet service (secure, reliable, and dedicated high-speed is required to support business needs) and an established dedicated work area (desk, chair, electrical outlet, direct LAN connection). + Your workspace will need to be in alignment with WFH standards (e.g., technical, security, physical, noise levels, Clean Desk policy etc.) and you'll need to participate in workspace audits (e.g., remote desktop observation, call and screen recordings, live webcam monitoring, pictures of workspace setup, video chats, etc.). **Career Growth Opportunities:** As a Customer Service and Sales Representative at arenaflex, you'll have the chance to round out your experience with training on the latest technology, devices, and our entire lineup of products, services, and promotions. With a focus on continuous learning and development, you'll be empowered to take on new challenges and grow your career within our organization. **Work Environment and Company Culture:** arenaflex is committed to creating a work environment that values diversity, inclusion, and employee well-being. Our Work from Home program is designed to provide flexibility and work-life balance, while also fostering a sense of community and connection among our team members. With a focus on collaboration, creativity, and customer-centricity, we strive to empower our employees to thrive and make a lasting impact on our customers' lives. **How to Apply:** If you're ready to take the lead as the voice of arenaflex, we'd love to hear from you! Apply now and join our dynamic team of Customer Service and Sales Representatives in our Work from Home program. Apply Job! **Equal Employment Opportunity:** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating an inclusive and respectful work environment that values diversity, equity, and inclusion. **Note:** arenaflex is not responsible for the content of external websites or job boards. Please ensure that you apply through our official website or job board to avoid any potential issues. Apply for this job