**Experienced Customer Onboarding Consultant – Remote**

Join arenaflex as a key member of our Pro Outside Sales Operations and Enablement team, where you will play a vital role in providing a seamless and strategic deployment experience for new and current customers into arenaflex's Lowe's Pro programs. As a Customer Onboarding Consultant, you will partner cross-functionally with internal and external departments to prioritize customer experience, drive business growth, and ensure a positive and strategic deployment experience for our customers. **About arenaflex** arenaflex is a leading provider of innovative solutions for the home improvement industry. Our mission is to empower professionals and businesses to succeed through cutting-edge technology, exceptional customer service, and a commitment to excellence. With a strong focus on customer satisfaction and employee development, arenaflex offers a dynamic and supportive work environment that fosters growth and collaboration. **Key Responsibilities** As a Customer Onboarding Consultant, you will be responsible for the following key responsibilities: * **Pre-Agreement Support**: Develop customer-specific content for Request for Proposals (RFPs), consult with customers and National Account Managers to identify set-up needs and requirements, and prioritize key target dates. * **Lead the A-to-Z customer integration efforts**, managing tasks, performing quality checks, and updating key stakeholders. * **Partner with 3rd Party Support Teams, Credit Teams, Pro-Solution Center, and Special-order teams** to ensure smooth set-up and integration. * **Collaborate with National Account Managers, Sr. National Account Managers, and Directors of National Accounts** to strategize and execute partnership deployment. * **Post-Launch Support**: Identify and communicate adoption trends, provide post-launch support to clients and National Account Managers, and execute transition plans. **Requirements** To succeed in this role, you will need to possess the following qualifications: * **High school diploma required; Bachelor's degree preferred**. * **At least 3 years of experience in sales, account management, or customer onboarding**. * **Strong project management, presentation, and communication skills**. * **Ability to analyze and report data, with proficiency in MS Office, Excel, and PowerPoint**. * **Advanced organizational skills with the ability to handle multiple assignments and deadlines**. * **B2B outside sales experience and prior experience with E-commerce/Third-Party platform management preferred**. **Skills and Competencies** To excel in this role, you will need to possess the following skills and competencies: * Strong analytical and problem-solving skills * Excellent communication and interpersonal skills * Ability to work in a fast-paced environment and prioritize multiple tasks and deadlines * Strong project management skills, with experience in managing multiple projects simultaneously * Proficiency in MS Office, Excel, and PowerPoint * Experience with customer relationship management (CRM) software * Strong attention to detail and organizational skills **Career Growth Opportunities and Learning Benefits** arenaflex is committed to the growth and development of our employees. As a Customer Onboarding Consultant, you will have access to the following career growth opportunities and learning benefits: * Opportunities for professional development and advancement * Access to training and development programs * Mentorship and coaching from experienced professionals * Collaborative and dynamic work environment * Recognition and rewards for outstanding performance **Work Environment and Company Culture** arenaflex is a remote-friendly company that offers a flexible and supportive work environment. As a Customer Onboarding Consultant, you will have the opportunity to work from home and enjoy the following benefits: * Flexible work schedule * Remote work opportunities * Collaborative and dynamic work environment * Access to cutting-edge technology and tools * Recognition and rewards for outstanding performance **Compensation, Perks, and Benefits** arenaflex offers a competitive compensation package, including: * **Competitive salary**: $81,200.00 - $135,400.00 annually * **Comprehensive benefits package**, including health, dental, and vision insurance * **Equal opportunity employer** with a commitment to diversity and inclusion * **Remote work opportunity** * **Flexible work schedule** **How to Apply** If you are a motivated individual ready to contribute to a thriving team, we encourage you to apply now! Please click the link below to submit your application. Apply for this job Apply for this job