**Experienced Customer Experience Concierge – Remote SFR Dispositions Management**

Are you a detail-oriented and organized individual with excellent communication skills? Do you have a passion for delivering exceptional customer experiences? If so, we invite you to join arenaflex, a leading provider of residential real estate services in the United States, as a Customer Experience Concierge. **About arenaflex** arenaflex is a dynamic and innovative company that has been designated a Great Place to Work for two consecutive years, recognizing our commitment to providing a meaningful work environment where employees can grow and succeed. We have also earned the distinction of being named one of the World's Most Ethical Companies by the Ethisphere Institute for nine straight years. Our mission is to empower everyone's next move, and we're dedicated to simplifying, digitizing, and integrating the real estate transaction for all consumers. **About the Role** As a Customer Experience Concierge, you will be responsible for managing new properties received from our SFR business line. This entails placing the property with one of our network brokers, coordinating any repairs needed to the property prior to or during listing, reviewing important documentation between our broker and client, following up on any repairs required after the inspection, and ensuring there are no issues with closing. This is a 100% remote role, allowing you to work from anywhere in the United States. **Key Responsibilities:** * Manage a portfolio of properties for our clients within our SalesForce database * Communicate with our Relocation Directors specific listing details * Review documentation to determine condition of properties * Request repair bids from our partnered vendor(s) as needed * Act as facilitator between our clients and vendors regarding bid approvals, counters, declined bids * Communicate all details pertaining to repairs with our Relocation Directors * Proactively follow-up to ensure repairs are completed in a timely manner * Review broker updates for action needed * Review inspection details to determine if additional repairs, credits or concessions are requested and/or required that will impact closing * Follow-up on each property in your portfolio until the property has closed **Requisite Skills:** * 2-3 years business experience preferred * Real estate knowledge preferred * Strong interpersonal, verbal, and written communication skills * Digital literacy and ability to navigate multiple systems * Strong attention to detail * Planning and organization skills; ability to multi-task in a fast-paced environment * Ability to relate to our clients and vendors in a professional and courteous manner * Regular and consistent attendance/punctuality * Embraces diversity and inclusion * SalesForce experience preferred **Our Culture:** At arenaflex, we value diversity and strive to create a culture of belonging that empowers everyone's next move. We pursue talent – strategic thinkers who are eager to always find a better way, relentlessly focus on talent, obsess about growth, and achieve exceptional results. We develop our diverse talent base – through increasing representation in executive key leadership roles with actions including mentorship programs and partnerships with real estate associations that promote diversity and inclusion. **Benefits:** * Competitive salary and benefits package * Opportunity to work with a dynamic and innovative company * Flexible remote work arrangement * Professional development and growth opportunities * Collaborative and diverse work environment * Recognition and rewards for outstanding performance **How to Apply:** If you're a motivated and detail-oriented individual with a passion for delivering exceptional customer experiences, we encourage you to apply for this exciting opportunity. Please submit your application through our website, and we'll be in touch to discuss your qualifications further. **Equal Employment Opportunity:** arenaflex is an equal employment opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees, and we strive to provide equal opportunities for employment, training, and advancement. **Apply Now:** Apply Job! Apply for this job