**Experienced Customer Advisor (French-speaking) - Inbound Sales Tech Industry - Full Remote Opportunity at blithequark**

Are you ready to embark on a thrilling career journey with a global leader in the technology and services industry? Do you have a passion for delivering exceptional customer experiences and a flair for the French language? Look no further! blithequark is seeking an experienced Customer Advisor (French-speaking) to join our dynamic team in Portugal. As a Customer Advisor, you will play a vital role in ensuring that our clients' performance goals are met across all operations, while providing top-notch customer service and support. **About blithequark** blithequark is a global technology and services leader that powers the brands of the future. With a presence in over 70 countries, we help well-known brands improve their businesses with technology and integrated solutions. Our commitment to excellence has earned us recognition as one of the "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture" year after year. We're proud to be a leader in the industry, and we're excited to have you join our team! **Career Growth and Personal Development** At blithequark, we believe in empowering our employees to reach their full potential. We offer a range of FREE Learning and Leadership Development programs designed to help you grow and develop in your career. With a strong focus on employee development, we've seen over 80% of our managers and leaders promoted from within. This means that you'll have the opportunity to learn from experienced professionals, develop new skills, and take on new challenges. **What You'll Do in This Role** As a Customer Advisor (French-speaking), you will be responsible for: * Taking incoming user requests (via telephone, email, chat, etc.) and providing response and resolution within Service Level Agreements (SLAs) to customers. * Aiming for the highest Customer Satisfaction Survey scores by actively updating customers with status and resolution progress reports. * Delivering high-caliber Customer Service on post-sales requests (delivery, warranties, refunds). * Providing inbound sales support and product selling to increase revenue while ensuring the highest level of customer satisfaction. * Achieving sales goals set up every quarter while providing an excellent customer experience. * Logging and following up on orders or requests. * Capturing all required data elements in CRM as required by clients, policies, and products. **Your Qualifications** To be successful in this role, you'll need: * A high level of French (oral and written) and proficiency in English. * Excellent communication skills, coupled with empathy and team spirit. * The ability to adapt to unplanned situations in a methodical and organized way. * Strong customer service-oriented skills. If you don't check every box, we still encourage you to apply. We'll do our best to match you with the right job, whether it's this or another role. **What's in It for You** In this role, we offer benefits that help you support your unique lifestyle: * Full-time with indefinite contracts (negotiable depending on your experience and our client's needs). * Competitive salary and performance bonus. * Work From Home in Portugal. * Bring-a-friend (referral) bonus opportunities. * Full paid training on the company and the project you'll be working on. * Career development programs, specialized courses, and language classes. **Experience the Best Version of You!** If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call blithequark their "employer of choice." **Equal Opportunity Employer** We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. **Eligibility to Work** In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position. **Location** PRT Lisbon - Av. Mediterraneo, N°1 **Language Requirements** French (Required) **Time Type** Full-time **How to Apply** Ready to take the next step in your career? Apply now to join our dynamic team at blithequark! ```html About the Role Are you ready to embark on a thrilling career journey with a global leader in the technology and services industry? Do you have a passion for delivering exceptional customer experiences and a flair for the French language? Look no further! blithequark is seeking an experienced Customer Advisor (French-speaking) to join our dynamic team in Portugal. About blithequark blithequark is a global technology and services leader that powers the brands of the future. With a presence in over 70 countries, we help well-known brands improve their businesses with technology and integrated solutions. Our commitment to excellence has earned us recognition as one of the "World's Best Workplaces," "Best Companies for Career Growth," and "Best Company Culture" year after year. Career Growth and Personal Development At blithequark, we believe in empowering our employees to reach their full potential. We offer a range of FREE Learning and Leadership Development programs designed to help you grow and develop in your career. With a strong focus on employee development, we've seen over 80% of our managers and leaders promoted from within. What You'll Do in This Role Take incoming user requests (via telephone, email, chat, etc.) and provide response and resolution within Service Level Agreements (SLAs) to customers. Aim for the highest Customer Satisfaction Survey scores by actively updating customers with status and resolution progress reports. Deliver high-caliber Customer Service on post-sales requests (delivery, warranties, refunds). Provide inbound sales support and product selling to increase revenue while ensuring the highest level of customer satisfaction. Achieve sales goals set up every quarter while providing an excellent customer experience. Log and follow up on orders or requests. Capture all required data elements in CRM as required by clients, policies, and products. Your Qualifications To be successful in this role, you'll need: A high level of French (oral and written) and proficiency in English. Excellent communication skills, coupled with empathy and team spirit. The ability to adapt to unplanned situations in a methodical and organized way. Strong customer service-oriented skills. What's in It for You Full-time with indefinite contracts (negotiable depending on your experience and our client's needs). Competitive salary and performance bonus. Work From Home in Portugal. Bring-a-friend (referral) bonus opportunities. Full paid training on the company and the project you'll be working on. Career development programs, specialized courses, and language classes. Experience the Best Version of You! If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call blithequark their "employer of choice." Equal Opportunity Employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. Eligibility to Work In accordance with Portugal's law, only applicants who are legally authorized to work in Portugal will be considered for this position. Location PRT Lisbon - Av. Mediterraneo, N°1 Language Requirements French (Required) Time Type Full-time How to Apply Ready to take the next step in your career? Apply now to join our dynamic team at blithequark! ``` Apply for this job