Experienced AT&T Wireless and Broadband Training Specialist – Remote Sales Enablement and Curriculum Development Expert

Introduction to DSI and the Role Imagine being part of a dynamic team that empowers sales associates to excel in the ever-evolving world of wireless and broadband technology. At DSI, a premier Dallas-based sales enablement and custom business solutions company, we are seeking an exceptional AT&T Wireless and Broadband Training Specialist to join our crew. As a remote position with an immediate start, this role offers a unique opportunity for a skilled and passionate individual to make a significant impact on our team and clients. With a strong foundation in AT&T wireless and internet products, services, and processes, you will be the go-to guide for our sales teams, sprinkling your expertise and making magic happen through engaging training sessions. About the Company DSI, founded in 1984 and family-owned, has established itself as a leader in sales enablement and custom business solutions. Our commitment to excellence, innovation, and customer satisfaction has enabled us to build long-lasting relationships with our clients and partners. As a company, we value collaboration, creativity, and continuous learning, providing an environment where our employees can grow professionally and personally. Key Responsibilities As an AT&T Wireless and Broadband Training Specialist, your primary focus will be on developing and delivering comprehensive training programs for sales associates on AT&T Wireless products, services, and processes. Your responsibilities will include: Designing and developing clear, engaging, and aesthetically formatted courses that align with organizational goals and partner requests Creating AT&T training materials, choosing delivery methods (e.g., online, in-person), and scheduling sessions Delivering sales training presentations/courses for sales reps in a retail sales environment Communicating in a clear, dynamic, and precise fashion to all levels of employees, from entry-level agents to C-level executives, both inside and outside our organization Staying up-to-date with the latest AT&T wireless and internet products, services, and processes, and adapting training materials accordingly Collaborating with cross-functional teams to ensure alignment and consistency in training programs Essential Qualifications To succeed in this role, you will need: Wireless and fiber broadband internet knowledge (AT&T preferred) Minimum 3 years of presentation and training curriculum development specifically related to wireless (cellular), high-speed internet, and/or consumer electronics sales experience Competency in writing and speaking skills for retailer sales audiences Strong computer proficiency, including Microsoft Office Suite (PowerPoint, Excel, Word, Outlook), web conferencing (e.g., Zoom, Teams), and A/V setup and troubleshooting skills Extraordinary attention to detail in content creation and language nuance Own the natural confidence to tackle ever-changing offers, products, and services, as well as master unique and complex order entry systems, processes, and remedies Preferred Qualifications While not required, the following qualifications are highly preferred: Bachelor's degree from an accredited institution in a related field (e.g., Communications, English, Theater/Performance Arts, Business, or Marketing) Cloud-based content storage, organization, and file-sharing expertise Adobe Creative Suite, LMS, and general audio/video editing software skills Neat, professional appearance, and outgoing demeanor Skills and Competencies To excel in this role, you will need to possess: Excellent communication and presentation skills Strong analytical and problem-solving skills Ability to work independently and as part of a team Flexibility and adaptability in a fast-paced environment Strong attention to detail and organizational skills Ability to travel (estimated 1-3 times per quarter) and work in a remote setting Career Growth Opportunities and Learning Benefits At DSI, we are committed to the growth and development of our employees. As an AT&T Wireless and Broadband Training Specialist, you will have access to: Paid training and development programs Opportunities for advancement and career growth A dynamic and supportive work environment that encourages collaboration and innovation Recognition and rewards for outstanding performance Work Environment and Company Culture Our company culture is built on the values of excellence, integrity, and teamwork. We believe in creating a work environment that is: Collaborative and supportive Dynamic and innovative Recognizing and rewarding outstanding performance Committed to the growth and development of our employees Compensation, Perks, and Benefits We offer a competitive compensation package, including: A reliable and steady income Medical, Dental, Vision, Disability, and Life insurance 401k Plan with employer matching Paid vacation, personal/sick days, and bereavement time Employee Profit Sharing Program 50% AT&T wireless discount Conclusion If you are a motivated and experienced training specialist with a passion for AT&T wireless and broadband technology, we encourage you to apply for this exciting opportunity. As an AT&T Wireless and Broadband Training Specialist, you will play a critical role in empowering our sales teams to succeed in a rapidly evolving industry. Join our dynamic team and take the first step towards a rewarding and challenging career. 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