Entry-level Customer Success Manager at VC-backed startup ($60k-$90k base salary)

Tangent is a startup focused on simplifying the job search process by connecting applicants directly with mentors in their desired companies. They are seeking an Entry-level Customer Success Manager responsible for building strong relationships with customers to ensure satisfaction and retention while utilizing the company's product or service.ResponsibilitiesBuilding strong relationships with customers to ensure they achieve their desired outcomes while using a company's product or serviceCombining customer support, account management, and proactive engagement to drive satisfaction, retention, and growthSkillsYou must be able to work in the US without needing sponsorship/visaBe able to work in office or hybrid in NYCExcited by the opportunity to connect with mentors and get referredStrong relationship-building, problem-solving, and communication skills are essentialExperience in account management, customer support, sales, training, and project management translates well into a Customer Success roleHighly proactive and willing to learnExcellent communicators (written or verbally)Happy working in a fast-paced environmentNatural relationship-buildersMotivated and driven to achieve outcomesBackgrounds in consulting, SaaS, or marketing can also be valuable, especially if they involve helping clients achieve their goalsCompany OverviewMaking employee referrals work for everyone It was founded in 2022, and is headquartered in London, England, GBR, with a workforce of 2-10 employees. Its website is https://www.jointangent.com/.



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