Enrollment Coordinator

24 Hour Home Care is a trusted in-home care company committed to making a positive impact in people's lives every day. The Enrollment Coordinator is responsible for managing the onboarding and compliance of providers, ensuring all hiring requirements are met and maintaining accurate records while supporting consumers with service-related questions.ResponsibilitiesManage onboarding process for new providers, ensuring all employment eligibility and background requirements are metMonitor and maintain ongoing compliance for active providers (e.g., CPR/First Aid certification, file upkeep)Maintain accurate and consistent data in Salesforce and Annkissam throughout the hiring and compliance lifecycleCoordinate PIP intern enrollment and communicate with Regional Centers, worksites, and partner agenciesRespond to consumer inquiries and support resolution of service-related concernsPrepare documentation and support annual audits and reporting for Regional CentersOwn reporting and dashboards relevant to provider status and compliance within the assigned branchComplete additional projects and administrative tasks as assignedSkillsSpanish fluency is required1–2 years of customer service or administrative experienceExperience with onboarding, compliance, or HR-related processes a plusAbility to manage confidential information with discretionStrong time management and follow-up skillsStrong attention to detail and organizational skillsEffective communication and interpersonal abilitiesProblem-solving and critical thinkingAble to manage multiple priorities and follow up with accuracySelf-starter with a positive, team-oriented attitudeProficiency in Microsoft Office and Salesforce (or similar platforms)Company OverviewOne of the largest, most trusted in-home care companies in the nation. It was founded in 2008, and is headquartered in El Segundo, California, USA, with a workforce of 10001+ employees. Its website is https://www.24hrcares.com.



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