Engagement Specialist (Full-Time)
At Kindbridge Behavioral Health, we are committed to transforming mental health care through compassion, innovation, and flexibility. Specializing in behavioral challenges such as gambling and gaming addiction via telehealth and AI tools, we are experiencing rapid growth and seeking dedicated individuals to play a vital role on our team.
Our Engagement Specialist is not just the first point of contactâthey are the cornerstone of our client support system. Using your clinical insights, you will conduct brief, initial assessments during calls, identify client needs, and provide immediate, resource-based support. Your role is critical in creating a safe, stigma-free environment and ensuring each individual receives compassionate, high-quality care from the very first interaction.
The scheduled shift for this role is SundayâThursday, 11amâ7pm CDT.
Why This Role Matters:
As a candidate with a background in mental health or related experience, your expertise will directly impact clientsâ journeys toward recovery. You will serve as a vital link in delivering front-line, life-changing supportâlaying the foundation for ongoing treatment and well-being.
Key Responsibilities:
Conduct brief client assessments during initial calls
Provide crisis support, facilitate client admissions, referrals, and resource navigation
Schedule appointments and verify insurance to ensure a seamless client experience
Maintain detailed, timely documentation using CRM, EMR, and telehealth platforms
Collaborate with internal teams to deliver personalized, effective care
Participate in a 24/7 on-call rotation supporting client engagement during critical moments
Optional based on qualifications: Provide direct care through telehealth counseling sessions
Qualifications:
Bachelorâs degree in counseling, social work, psychology, or related field
Counseling intern or related experience in mental health, crisis intervention, or client-facing roles
Licensed therapists or clinicians are encouraged but not required; licensure is a plus
2+ yearsâ experience in client support, crisis response, or healthcare
Compassionate, professional, and committed to supporting client success
Strong communication, organizational, and digital skills (Microsoft Office, Google Suite, CRM/EMR platforms)
Bilingual English/Spanish skills highly valued and will be reflected in compensation
Availability for 40 hours/week, including some holidays and weekends
Availability to work SundayâThursday, 11amâ7pm CDT
Why Join Kindbridge?
Flexible remote work environment
Employer-matched 401(k) plan
Unlimited PTO to support your well-being
Collaborative, respectful team culture
Ongoing professional development opportunities
Comprehensive healthcare plans, including dental and vision
If youâre eager to use your background in mental health or related fields to make a meaningful impact at the critical first point of contact, we want to hear from you. Join us in shaping the future of accessible, compassionate mental health care.
Apply today and become a vital part of our front-line support team!
Wage or salary to be determined by the applicantâs education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.Remote pay range$60,000—$65,000 USD
Apply Now
Our Engagement Specialist is not just the first point of contactâthey are the cornerstone of our client support system. Using your clinical insights, you will conduct brief, initial assessments during calls, identify client needs, and provide immediate, resource-based support. Your role is critical in creating a safe, stigma-free environment and ensuring each individual receives compassionate, high-quality care from the very first interaction.
The scheduled shift for this role is SundayâThursday, 11amâ7pm CDT.
Why This Role Matters:
As a candidate with a background in mental health or related experience, your expertise will directly impact clientsâ journeys toward recovery. You will serve as a vital link in delivering front-line, life-changing supportâlaying the foundation for ongoing treatment and well-being.
Key Responsibilities:
Conduct brief client assessments during initial calls
Provide crisis support, facilitate client admissions, referrals, and resource navigation
Schedule appointments and verify insurance to ensure a seamless client experience
Maintain detailed, timely documentation using CRM, EMR, and telehealth platforms
Collaborate with internal teams to deliver personalized, effective care
Participate in a 24/7 on-call rotation supporting client engagement during critical moments
Optional based on qualifications: Provide direct care through telehealth counseling sessions
Qualifications:
Bachelorâs degree in counseling, social work, psychology, or related field
Counseling intern or related experience in mental health, crisis intervention, or client-facing roles
Licensed therapists or clinicians are encouraged but not required; licensure is a plus
2+ yearsâ experience in client support, crisis response, or healthcare
Compassionate, professional, and committed to supporting client success
Strong communication, organizational, and digital skills (Microsoft Office, Google Suite, CRM/EMR platforms)
Bilingual English/Spanish skills highly valued and will be reflected in compensation
Availability for 40 hours/week, including some holidays and weekends
Availability to work SundayâThursday, 11amâ7pm CDT
Why Join Kindbridge?
Flexible remote work environment
Employer-matched 401(k) plan
Unlimited PTO to support your well-being
Collaborative, respectful team culture
Ongoing professional development opportunities
Comprehensive healthcare plans, including dental and vision
If youâre eager to use your background in mental health or related fields to make a meaningful impact at the critical first point of contact, we want to hear from you. Join us in shaping the future of accessible, compassionate mental health care.
Apply today and become a vital part of our front-line support team!
Wage or salary to be determined by the applicantâs education, experience, knowledge, skills, and abilities, as well as internal equity and alignment with market data.Remote pay range$60,000—$65,000 USD
Apply Now