DXC Technology off campus drive | Associate Engineer

Job Description:DXC Technology Off Campus 2023 is hiring candidates for the post of Associate Professional Application Delivery.Job Responsibilities:Assists with the coordination of activities of functional areas or of department account leads to ensure that business solution requirements are met.Assists in day to day Application support delivery to our clients globallyBe part of 24/7 Support team and provide high quality production support servicesActively manage Application Incidents and Changes using the ITIL frameworkRepresenting support in High severity Incident Management or Major Incident ManagementWorks closely with senior team members in coordinating communications between lines of service (LOS) and clients to ensure that integration of new, enhanced and existing applications meet client specifications.Assists in identifying and researching application improvements to increase customer and stakeholder satisfaction.Actively participate Application delivery projects and enhancementsEligibility Criteria:Bachelor’s degree or equivalent combination of education and experienceBachelor’s degree in business administration, engineering, information systems or related field preferredZero or more years of support services or project or program experienceExperience working with the technology industryExperience working with company products and operating systemsPreferred skill:Incident ManagementChange ManagementService Request ManagementEscalation ManagementMonitoring of Applications and reportingPerforming Application Sanity Checks and exceptional Handling24/7 SupportITIL Best PracticesAWS and AZURE knowledgeSQL/Window Servers/IIS/Python – Added Advantage

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