Dispatch Supervisor- Och St. Anne- Raceland
About the position
Responsibilities
• Coordinates the activity and day-to-day operations of security dispatchers and security staff on assigned shift.
• Provides guidance and leadership to security dispatchers regarding departmental issues, including enforcement of policies and procedures and security services provided.
• Evaluates incidents of a serious security or sensitive nature and takes appropriate action, including response and notifications and advises security leadership of all notable incidents.
• Ensures all security dispatcher reports are complete and correct within established time frame.
• Supports leadership in emergency response and related preparedness drills.
• Ensures all dispatchers complete required annual certifications and training requirements within required time.
• Works in collaboration with Security leadership overseeing the scheduling of personnel.
• Adapts behavior to the specific patient population, including respect for privacy and communication style.
• Performs other related duties as assigned.
Requirements
• High School diploma or equivalent.
• 5 years of Dispatcher experience.
• Valid driver's license in the state of practice.
• Basic Life Support (BLS) certification from the American Heart Association to be obtained within 30 days of hire.
• Crisis Prevention and Intervention (CPI) certification to be obtained within 30 days of hire.
• International Association for Healthcare Safety and Security Supervisor Course (IAHSS) certification to be obtained within 90 days of hire.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Organizational skills.
Nice-to-haves
• Experience as a Supervisor.
Benefits
• Health insurance
• Dental insurance
• Vision insurance
• 401k retirement plan
• Paid time off
• Flexible scheduling
• Employee discounts
• Professional development opportunities
Apply Now
Apply Now
Responsibilities
• Coordinates the activity and day-to-day operations of security dispatchers and security staff on assigned shift.
• Provides guidance and leadership to security dispatchers regarding departmental issues, including enforcement of policies and procedures and security services provided.
• Evaluates incidents of a serious security or sensitive nature and takes appropriate action, including response and notifications and advises security leadership of all notable incidents.
• Ensures all security dispatcher reports are complete and correct within established time frame.
• Supports leadership in emergency response and related preparedness drills.
• Ensures all dispatchers complete required annual certifications and training requirements within required time.
• Works in collaboration with Security leadership overseeing the scheduling of personnel.
• Adapts behavior to the specific patient population, including respect for privacy and communication style.
• Performs other related duties as assigned.
Requirements
• High School diploma or equivalent.
• 5 years of Dispatcher experience.
• Valid driver's license in the state of practice.
• Basic Life Support (BLS) certification from the American Heart Association to be obtained within 30 days of hire.
• Crisis Prevention and Intervention (CPI) certification to be obtained within 30 days of hire.
• International Association for Healthcare Safety and Security Supervisor Course (IAHSS) certification to be obtained within 90 days of hire.
• Proficiency in using computers, software, and web-based applications.
• Effective verbal and written communication skills.
• Strong interpersonal and customer service skills.
• Organizational skills.
Nice-to-haves
• Experience as a Supervisor.
Benefits
• Health insurance
• Dental insurance
• Vision insurance
• 401k retirement plan
• Paid time off
• Flexible scheduling
• Employee discounts
• Professional development opportunities
Apply Now
Apply Now