Director Product Management (m/f/d) – Customer Identity, Authentication & Loyalty Platform
Company Description: Job Description: The Director Product Management (m/f/d) – Customer Identity, Authentication & Loyalty Platform at SIXT will lead teams responsible for the core systems enabling every customer interaction. This role covers sign-up, login, authentication, identity verification, customer preferences, and the loyalty program platform. You will shape how millions of customers worldwide create, access, and engage with their SIXT account, the foundation of the post-booking experience. Your leadership will drive secure, seamless infrastructure impacting conversion, verification, loyalty enrollment, and personalized experiences. Join us in Pullach close to Munich! Apply now! YOUR ROLE AT SIXT You define and drive product strategy and roadmap for SIXT’s identity and authentication platform across all channels You own end-to-end sign-up and digital onboarding experience optimizing conversion at every step You lead integration and orchestration of third-party identity verification and KYC providers You build and operate SIXT’s loyalty program platform translating business requirements into scalable systems You collaborate with engineering to design secure, scalable identity systems compliant with data privacy and security standards You lead and develop a team of Product Managers creating an environment for innovation and growth YOUR SKILLS MATTER Experience You bring 6+ years product management and 2+ years leadership experience in identity platforms and authentication systems Know-how You have deep understanding of authentication protocols, CIAM platforms, and tradeoffs between security and user experience Tools You have managed integrations with third-party identity and KYC providers and built orchestration layers Skills You understand frontend and backend architecture and provide insightful feedback on prototypes and APIs Motivation You lead with an AI-first mindset, leveraging modern AI tools in product development and team workflows Soft Skills You communicate complex technical concepts clearly, align cross-functional teams, and drive data-driven decisions WHAT WE OFFER Extra benefits Enjoy discounts on SIXT rent, share, ride and SIXT+, attractive vehicle leasing offers, and exclusive deals with partners for travel, tech, fashion and more Mobility boost We support your mobility with a company car Future security We contribute to your retirement plan and support you with capital-forming benefits to ensure you are well covered Feel-good atmosphere Stay active with our modern SIXT gym, various leisure activities like the gaming area or the SIXT choir, and enjoy our high-quality employee restaurant Flexibility Enjoy 30 days of vacation and a hybrid working model with flexible hours Giving back Take one day each year to volunteer at a charitable organization dedicated to supporting children Additional Information: About us: We are a globally leading mobility service provider with a revenue of €4.00 billion and around 9,000 employees worldwide. Our mobility platform ONE combines our products SIXT rent (car rental), SIXT share (car sharing), SIXT ride (taxi, ride, and chauffeur services), and SIXT+ (car subscription), giving our customers access to our fleet of 350,000 vehicles, the services of 4,000 cooperation partners, and around 5 million drivers worldwide. Together with our franchise partners, we are present in more than 110 countries at 2,000 rental stations. At SIXT, top-tier customer experience and outstanding customer service are our highest priorities. We believe in true entrepreneurship and long-term stability and align our corporate strategy with foresight. Get started with us and apply now!