Director, People and Culture

Director, People and Culture, At Health IQ, our vision is to ensure that the 1.5B seniors live their golden years better than the previous generations. We believe in rewarding the health conscious through savings, literacy, and educational tools. We are a diverse and innovative group of individuals who thrive on big data and proven results. Our approach has enabled us to grow from roughly 200 to 900+ employees over the last year and we expect continued growth and opportunities. If you believe that being health conscious can improve lives and want to make a tangible difference through your work, then you’ll love what we’re doing at Health IQ – apply and join the team! Position Description The Director of People/Culture is responsible for enhancing the relationship between company leaders with the human resources department to complete HR initiatives. Duties include analyzing HR policies, analytics and procedures to determine their relevance to company goals or values, meeting with the People leaders to propose changes to policies. This position reports to the VP of People & Culture. Job Description Employee Attrition (owns this KPI for all corporate and the sales center) Tracks and report employee attrition to business leaders at department level Responsible for development and execution of proactive programs designed to maintain turnover in line with business model/expectations Employee Relations/Investigations- Corporate Responsible for handling all corporate investigations as well as those investigations/terminations that may have a high level of risk. Example: Title 7 investigations Harassment/Discrimination Claims Retaliation Claims Claims for disability protections where people are requesting ergo equipment and accommodations Serves as a leader coach to the directors & vice presidents Coach leader on how to handle employee situations and performance issues in the fixed area Meet with respective leaders biweekly or monthly to discuss any HR issues Termination meetings and Exit Interviews – Corporate Complete exit interviews for Sr. Managers and Directors (corporate and sales) Provide feedback to managers on trends and potential issues. Coach the leader on how to strategically plan against the trends. Employee Engagement Owns the strategy and creation of ongoing EE Engagement pulse surveys Measures the results and provides analytical details to management Help develop employee videos and various employee connection ideas (all day zoom, virtual happy hours, virtual coffee, get to know you speed dating, etc) Responsible for executing the employee 30 day hire survey. Look for trends and develops the communication to the leaders to address wins/opportunities Diversity Equity & Inclusion Implement a measurable and effective Diversity and Inclusion strategy Leadership Development In partnership with VP People develops and deploys the following: Fundamental Leadership Training (new managers) Health IQ wage and hour training Develops and leads the team of HR Business Partners to deliver on company/department objectives Mentorship program Develop and champion mentorship program HR Analytics Ability to bridge together the turnover by leaders and department, with feedback in employee pulse surveys, with glassdoor ratings, to measure our effectiveness and pinpoint where we have issues so we can drive change for a positive culture. Qualifications Bachelor's degree or equivalent in business, human resources or related field and six years of progressively responsible experience in employee compensation. Knowledge of laws and regulations as they apply to base compensation and incentive compensation programs, company policies, and operations. SHRM Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP) and certified compensation professional credentials preferred. Experience providing HR support for non-exempt populations of 500 or greater. Experience supporting a workforce of 500 or more remote workers in the US. Experience with seasonal hiring at scale of over 1000 new associates within the calendar year Experience in leading in a remote environment. Knowledge, Skills and Abilities Knowledge of all federal, state and local regulations and compliance requirements related to employee compensation. Strong analytical skills and ability to interpret and communicate data. Computer proficiency and technical aptitude with the ability to use Microsoft products, including Excel. Strong leadership and team management skills. Excellent time management skills and ability to plan and set priorities. Excellent verbal and written communication skills. Strong interpersonal skills in dealing with senior management. Working Conditions This position is remote and involves working out of a home office. Duties are performed primarily in an office setting. Operates computer and standard office equipment, such as telephone and copier/printer. Physical Demands Stand or Sit: Must be able to remain in a stationary position 50% of the time. Use hands/fingers to handle or feel; reach: Constantly operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer. Talk/hear: The person in this position frequently communicates with employees who have inquiries about payroll related concerns. Must be able to exchange accurate information in these situations. To make the world a healthier place, we started in our backyard. We created a health-conscious environment that allows each of our employees to reach their personal health goals. Below are a few of the employee-led programs that make working at Health IQ truly unique. Career Growth As a rapidly growing company, new opportunities for growth and development continue to become available. We believe in promoting from within, and look to reward high performing employees with new opportunities. Celebration We believe the key is to celebrate those who have improved their health rather than cajole those who haven’t. We look for employees who take this positive and optimistic view in their work lives. Service to Seniors Our whole mission and vision is to serve seniors to improve their health. We want employees who believe true happiness comes from being in service to others. We call these employees Health Heroes. Personal Responsibility We believe that only you can make the decision to improve your own health and no one else can do this for you. We look for employees that tend to do the same. Excellent benefits Competitive rates for our employees' costs toward medical, dental and vision insurance. We offer a 401K, and pay 100% of your life insurance benefit option! We also offer various Flexible Spending Account (FSA) benefits to meet you and/or your families needs. Only full-time employees are eligible for benefits. Join a Remote-first Culture Our flexible, totally remote environment allows us to hire top talent throughout the U.S. The world has changed, and we’ve learned that being in an office is no longer the best way for our employees and our company to thrive. Apply For This Job Apply tot his job