Director of Global Diversity, Equity & Inclusion – Driving Cultural Transformation and Inclusive Excellence in a Remote Work Environment

At American Express, we're committed to fostering a culture of inclusion and belonging, where every colleague feels valued, respected, and empowered to succeed. As a leader in the financial services industry, we recognize the importance of diversity, equity, and inclusion (DEI) in driving business success and creating a positive impact on our customers, communities, and the world at large. We're seeking an exceptional Director of Global Diversity, Equity & Inclusion to join our team and help shape the future of our organization. **About American Express** American Express is a global leader in the financial services industry, with a rich history of innovation and a commitment to excellence. Our company is built on a foundation of integrity, customer-centricity, and a passion for delivering exceptional experiences. We're proud to be a diverse and inclusive organization, with a global workforce of talented individuals from all walks of life. **The Opportunity** As our Director of Global Diversity, Equity & Inclusion, you'll have the opportunity to drive strategic initiatives that foster a culture of inclusion and belonging across our organization. You'll work closely with senior leaders, colleagues, and external partners to design and implement innovative programs, policies, and practices that promote diversity, equity, and inclusion. Your expertise will help us identify opportunities to improve our DEI efforts, develop and deploy strategies to address emerging challenges, and measure the impact of our initiatives. **Responsibilities** As our Director of Global Diversity, Equity & Inclusion, you'll be responsible for: * Designing and implementing strategic initiatives that foster a culture of inclusion and belonging, including colleague networks, executive branches, and cultural/heritage month celebrations * Leveraging internal and external data to understand strengths and opportunities, and designing multi-year initiatives to ensure continued impact * Leading and supporting the daily operations of global colleague networks and executive branches, providing effective guidance, governance, and oversight to executive sponsors and colleague network leaders * End-to-end management and production planning of cultural/heritage moments, executive forums, and colleague network townhalls * Providing consultation and guidance to colleague strategic partners and business leaders on the impactful management of local colleague network chapters * Supporting the development of inclusive policies, products, and services via leveraging the colleague networks as a vehicle to provide feedback * Monitoring external news trends and best practices globally, developing and recommending actions for emerging needs * Managing, coaching, and developing team members **Requirements** To succeed in this role, you'll need: * A proven track record in developing and implementing innovative, impactful, and measurable strategic initiatives * Strong analytical, problem-solving, and decision-making skills, with an enterprise mindset * Ability to work seamlessly across different levels and teams, engaging with front-line colleagues to C-suite level leaders * Demonstrated success in written, verbal, and presentation skills, especially to senior executives * Ability to collaborate and gain consensus through listening, negotiation, and influence * Ability to handle complex, sensitive internal and external issues with the colleague and customer * Preferred experience in at least 2 of the following areas, ideally over 5+ years: Global Inclusion & Diversity (DEI), Project Management (Organization, Planning, Collaboration, etc.) * Demonstrated success leading others, sharing information, connecting dots, and working effectively across teams * Experience leading and executing large-scale events is a plus **What We Offer** As a Director of Global Diversity, Equity & Inclusion at American Express, you'll enjoy a competitive salary, bonus, and equity (if applicable), as well as a range of benefits that support your holistic well-being. These include: * Competitive base salaries * Bonus incentives * 6% Company Match on retirement savings plan * Free financial coaching and financial well-being support * Comprehensive medical, dental, vision, life insurance, and disability benefits * Flexible working model with hybrid, onsite, or virtual arrangements depending on role and business need * 20+ weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption, or surrogacy * Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) * Free and confidential counseling support through our Healthy Minds program * Career development and training opportunities **Work Environment and Culture** As a remote work environment, you'll have the flexibility to work from anywhere, while still being part of a global community of colleagues who share our values and commitment to excellence. Our company culture is built on a foundation of integrity, customer-centricity, and a passion for delivering exceptional experiences. We're proud to be a diverse and inclusive organization, with a global workforce of talented individuals from all walks of life. **How to Apply** If you're passionate about driving cultural transformation and inclusive excellence, we encourage you to apply for this exciting opportunity. Please submit your application through our website, including your resume, cover letter, and any other relevant materials. **Equal Opportunity Employer** American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. **Salary Range** The expected salary range for this job requisition is $130,000.00 to $205,000.00 annually, plus bonus, equity (if applicable), and benefits. **Employment Eligibility** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for this position. **Benefits and Programs** We back our colleagues and their loved ones with benefits and programs that support their holistic well-being. That means we prioritize their physical, financial, and mental health through each stage of life. **Join Our Team** At American Express, we're committed to fostering a culture of inclusion and belonging, where every colleague feels valued, respected, and empowered to succeed. We're seeking an exceptional Director of Global Diversity, Equity & Inclusion to join our team and help shape the future of our organization. Apply now and take the first step towards a rewarding new role. Apply for this job