Director, North America Sales and Marketing Operations
About the Role
We are seeking a highly analytical and execution-focused leader to oversee the day-to-day commercial operations of our North America business.
This role is responsible for ensuring stable, efficient, and high-performing market operations by driving data-based decisions across pricing, promotions, demand planning, assortment strategy, channel alignment, and inventory health.
You will play a critical role in translating business objectives into operational plans and delivering consistent revenue, margin, and sell-through performance across both online and offline channels.
This is a business operations leadership role with full ownership of execution and performance.
Key Responsibilities
• Own the day-to-day commercial operations of the North America market
• Make data-driven decisions on discount approvals and promotional timing
• Lead demand planning and sales forecasting for e-commerce channels
• Define SKU prioritization and product assortment for retail and offline channels
• Determine purchase and replenishment plans in partnership with supply chain
• Ensure healthy inventory levels and proactively mitigate inventory risk
• Drive sell-through performance and operational efficiency across all channels
• Maintain pricing and promotional alignment to prevent channel conflict
• Establish clear KPIs, performance tracking, and execution rhythm
• Partner cross-functionally with Sales, Marketing, Supply Chain, and Finance to ensure fast and effective execution
Qualifications
• 12+ years of experience in commercial operations, retail operations, sales operations, or business management
• Proven track record of owning and driving business performance
• Strong analytical mindset with hands-on execution capability
• Deep experience in demand planning, inventory management, and SKU strategy
• Ability to make fast, data-backed decisions in a dynamic environment
• Strong cross-functional leadership and stakeholder management skills
Preferred
• Experience in consumer electronics, wearables, smart devices, sports, or FMCG
• Multi-channel experience across e-commerce, retail, and distribution
Benefits of Working At Zepp Health
• Competitive salary, Vacation day, sick day and a remote-friendly culture
• Health insurance, Vision insurance, Dental insurance, life insurance
• 401K & Matching
• Year-end Bonus pay
• Other Benefits
Zepp Health is an Equal Opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs, etc).
Apply Now
Apply Now
We are seeking a highly analytical and execution-focused leader to oversee the day-to-day commercial operations of our North America business.
This role is responsible for ensuring stable, efficient, and high-performing market operations by driving data-based decisions across pricing, promotions, demand planning, assortment strategy, channel alignment, and inventory health.
You will play a critical role in translating business objectives into operational plans and delivering consistent revenue, margin, and sell-through performance across both online and offline channels.
This is a business operations leadership role with full ownership of execution and performance.
Key Responsibilities
• Own the day-to-day commercial operations of the North America market
• Make data-driven decisions on discount approvals and promotional timing
• Lead demand planning and sales forecasting for e-commerce channels
• Define SKU prioritization and product assortment for retail and offline channels
• Determine purchase and replenishment plans in partnership with supply chain
• Ensure healthy inventory levels and proactively mitigate inventory risk
• Drive sell-through performance and operational efficiency across all channels
• Maintain pricing and promotional alignment to prevent channel conflict
• Establish clear KPIs, performance tracking, and execution rhythm
• Partner cross-functionally with Sales, Marketing, Supply Chain, and Finance to ensure fast and effective execution
Qualifications
• 12+ years of experience in commercial operations, retail operations, sales operations, or business management
• Proven track record of owning and driving business performance
• Strong analytical mindset with hands-on execution capability
• Deep experience in demand planning, inventory management, and SKU strategy
• Ability to make fast, data-backed decisions in a dynamic environment
• Strong cross-functional leadership and stakeholder management skills
Preferred
• Experience in consumer electronics, wearables, smart devices, sports, or FMCG
• Multi-channel experience across e-commerce, retail, and distribution
Benefits of Working At Zepp Health
• Competitive salary, Vacation day, sick day and a remote-friendly culture
• Health insurance, Vision insurance, Dental insurance, life insurance
• 401K & Matching
• Year-end Bonus pay
• Other Benefits
Zepp Health is an Equal Opportunity employer and welcomes everyone to our team. If you need reasonable accommodation at any point in the application or interview process, please let us know. In your application, please feel free to note which pronouns you use (for example: she/her/hers, he/him/his, they/them/theirs, etc).
Apply Now
Apply Now