Director, Development

Company Overview HealthStream is the leader in healthcare workforce solutions. We help organizations work better by helping their people work smarter. HealthStream provides the leading learning, clinical development, credentialing, and scheduling applications delivered on healthcare’s #1 platform. We streamline everyday tasks while improving performance, engagement, and safety – fostering a workplace where people flourish, and care thrives. Why Join Us At HealthStream, you’ll have the opportunity to make a meaningful impact on the future of healthcare by collaborating with a team of talented professionals dedicated to innovation and excellence. We offer competitive compensation, comprehensive benefits, and a supportive work environment where creativity and collaboration thrive. Our shared vision is to enhance the quality of healthcare by empowering the people who deliver care – a commitment we have upheld for over 30 years through providing innovative solutions and driving constant growth. Join us in revolutionizing the healthcare industry and shaping the future of patient care. As a HealthStreamer, you will be at the forefront of healthcare technology innovation, making a recurring impact on the industry. We’re proud of our values-forward culture that offers our people: Mission-oriented work Diverse and inclusive culture Competitive Compensation & Bonuses Comprehensive Insurance Plans Mental and Physical Health Support Work-from-home flexibility Fitness Center Reimbursements Streaming Good time off for volunteering Wellness workshops Buddy Program for new HealthStreamers Collaborative work environment Career growth opportunities Continuous learning opportunities Inspiring workspaces to collaborate and connect with other HealthStreamers Free employee parking at our Resource Centers in Nashville and San Diego At HealthStream, our thriving culture encourages collaboration and values contributions, allowing our team members to continuously solve big problems and grow. We offer flexibility and paid time off to support work-life integration for all employees, including a hybrid work environment and Streaming Good volunteer day. For team members in commutable distance, HealthStream has Resource Centers in Nashville, TN and San Diego, CA. Our resource centers provide an inspiring workspace to collaborate and recharge as well as company-sponsored onsite social events for development, connection, and celebration. We are committed to driving innovation in healthcare and ensuring that patients receive competent care from qualified professionals. As a HealthStream team member, you will help bring this vision to life. If you want to work for a company committed to its values and vision, HealthStream is the place for you! HealthStream is an equal opportunity employer. HealthStream prohibits employment practices that discriminate against individual employees or groups of employees on the basis of age, color, disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law. Position Information Position Overview This is a management and technical position. In addition to management responsibilities, a Director of Development will serve as the technical lead of the Virsys12 (V12) product development team. The V12 product suite is a healthcare provider data management platform built on Salesforce and AWS, providing tools for managing provider networks, credentialing workflows, and provider data quality for health plans, health systems, and managed care organizations. You will lead the design, development, and maintenance of the V12 product suite (V12 Network, V12 Network Plus, and V12 PDE) in accordance with technology best practices and product offerings. Work with product management, solution engineers, and senior developers to understand and refine requirements. Lead technical strategy for the Salesforce-based managed packages and the AWS-hosted Provider Data Engine. Design and estimate effort of new features or sub-systems from business concept to detailed technical design. Ensure quality, defect-free software that adheres to company coding and documentation standards. Key Responsibilities You will be responsible for adhering to all HealthStream security policies, procedures, and assigned training. Leadership Provide technical leadership including consensus building and architectural decisions for software development teams Lead the technical design process for HealthStream applications and enhancements Coordinate technical projects with other technical disciplines within HealthStream IT Ensure software development teams adhere to HealthStream standards, processes, and best practices for software development and support efforts to define and update department policies Oversee the recruiting and hiring of software developers Mentor, support and retain junior managers and software developers Evaluate the performance of junior managers and software developers Support efforts to allocate software development personnel among projects Work with managers and software developers to establish and achieve career development goals for scoped reporting structure Ensure teams within purview are consistently using AI Productivity tooling to enhance delivery and quality Operational/Troubleshooting Oversee and support the delivery and deployment of software releases to pre-production and production environments Define, organize and provide ongoing support for software applications in pre-production and production environments Coordinate the rapid response and resolution for high-priority software application defects and operational issues Provide input to senior management on budgetary and organizational concerns Lead investigation, diagnosis, and mitigation of software application failures and defects Provide input to senior management on budgetary and organizational concerns Communication Work with business stakeholders to refine and inform the requirements for software application features and enhancements Communicate technical design details and provide clear guidance and complexity estimates for proposed software applications, features, and enhancements Collaborate with Quality Assurance on key focus areas and appropriate strategies for testing software application features, enhancements, and defect fixes Continuously consult and collaborate with architects, software developers, QA analysts and others on technical design, practices and emerging technologies