Director – Community Marketing Operations

Job Description: • Lead the Community Marketing Operations function, managing project intake, planning, logistics, and execution of strategic events and initiatives nationwide. • Act as a strategic thought partner to theSenior Director of Community Marketing, contributing to long-term planning, process innovation, and cross-functional alignment. • Manage and mentor a team of operations specialists, fostering a culture of excellence, accountability, and continuous improvement. • Oversee venue sourcing, vendor negotiations, contract execution, and event logistics including catering, AV, transportation, and setup/teardown.• Partner with the marketing team to ensure seamless execution of invitations, presentations, signage, and branded collateral. • Administer event registration platforms and ensure accurate RSVP tracking, attendee data management, and reporting. • Maintain and expand vendor relationships, including a centralized database of preferred venues and suppliers. • Own post-event analytics, including Salesforce campaign setup, attendance tracking, ROI analysis, survey feedback, and budget reconciliation. • Manage intake and execution of sponsorships and special projects, ensuring alignment with regional strategy and business goals.• Ensure all event-generated leads are properly captured, tracked, and handed off for timely follow-up and conversion. Requirements: • 6–8+ years of experience in marketing operations, event management, or project management, ideally in a multi-market or national capacity. • Proven experience leading teams and managing complex, high-stakes projects with precision and agility. • Deep understanding of event logistics, vendor management, and marketing workflows. • Proficiency with event registration platforms (e.g., Cvent, EventSpark) and CRM systems (e.g., Salesforce).• Exceptional judgment, decision-making, and problem-solving skills in fast-paced environments. • Flexibility to travelBenefits: • Company Paid Basic Life & AD&D Insurance • Company Paid Short-Term and Long-Term Disability Insurance • Supplemental Life & AD&D Short-Term Disability; Accident; Critical Illness; and Hospital Indemnity Insurance • Three medical plans offerings including two High Deductible Health Plans and a Traditional Co-Pay medical plan. • Health Savings Account (HSA) with company contributions on a per pay period basis if enrolled in either HDHP medical plan.• Two comprehensive Dental Plans • Vision Insurance Plan • Dependent Care Savings Account for child and dependent care. • 14 Company Paid Holidays with a full week off at Thanksgiving. • Generous paid time off program for vacation and sick days • Employee Assistance Plan • Family Medical Leave • Paid Parental Leave (6 weeks) • Maternity benefits utilizing company paid STD, any supplemental STD, plus Parental Leave (6 weeks) to provide time for recovery, baby bonding, and enjoying your family time. • Adoption Assistance Reimbursement Program • Company Paid Concierge Services for you and your loved ones for the bolthires of caring needs for your aging parents, young children, life’s challenges and more.• 401(k) Retirement Plan with both Traditional and Roth plans with per pay period match • Pet Insurance Apply tot his job