Direct Mail Project Coordinator

Remote Full-time
Publicis Digital Experience is a division of Publicis Groupe focused on enhancing digital capabilities for clients. The Direct Mail Project Coordinator will manage low to mid-profile accounts, ensuring quality control and client satisfaction while overseeing production processes. Responsibilities Implementation of assigned objectives/strategies or of overall client program Work closely with Senior team members to determine client recommendations and solutions Provide in-depth follow-up, including checks mail reports, participation in production meeting to ensure job is on schedule, going one step further if job is mailing at night or on the week-end to confirm on-time delivery Check (pre-flight) art files before sending to printer, compare quote to artwork, check for web gap, missing fonts, postal regulations, mailability Create quotes and jobs in application software at varying levels of complexity Review hourly samples and printing proofs for accuracy Create production schedule for client review Develop mailing instructions for moderate program Independently review laser samples and printing proofs for accuracy Develop specs for quotes with varying degrees of complexity and supervision Create and coordinate production timeline with internal operations and vendors Attend press approvals Uses good judgment in all assigned client communications Assist with client and preproduction meetings Create invoice and billing documentation Oversee the implementation of accounts Write complex detailed data processing instructions, review data processing work for accuracy Assume responsibility for successfully executing assigned client specific projects/tasks based on direction from manager/director Other duties as assigned Skills 1-3 + years relevant experience in Account Service and/or Direct Marketing industry preferred Knowledge of laser print, data processing, lettershop and postal regulations Strong interpersonal, written, verbal communication and presentation skills Strong listening, interpretation and dictation skills Strong Microsoft Office applications (MS Word, Excel) Ability to work effectively in a cross functional dynamic team environment Ability to maintain positive, professional demeanor at all times Ability to meet deadlines while balancing multiple priorities Attention to detail, proofreading, problem prevention, identification and solution Ability to monitor and review work completed by others Ability to travel as required Ability to exercise good judgment and discern when to escalate potential problems Work involves frequent sitting, standing, light lifting (up to 25 lbs) Benefits Paid Family Care for parents and caregivers for 12 weeks or more Monetary assistance and support for Adoption, Surrogacy and Fertility Monetary assistance and support for pet adoption Employee Assistance Programs and Health/Wellness/Comfort reimbursements to help you invest in your future and work/life balance Tuition Assistance Paid time off that includes Flexible Time off Vacation, Annual Sick Days, Volunteer Days, Holiday and Identity days, and more Matching Gifts programs Flexible working arrangements 'Work Your World' Program encouraging employees to work from anywhere Publicis Groupe has an office for up to 6 weeks a year (based upon eligibility) Business Resource Groups that support multiple affinities and alliances Company Overview A division of Publicis Groupe, Publicis Digital Experience is a network of top-tier agencies designed to develop capabilities and solutions to enable growth and provide scaled access to the digital capabilities of Publicis Groupe in service of our clients. It was founded in undefined, and is headquartered in New York, NY, US, with a workforce of 5001-10000 employees. Its website is .
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