Digital Payments Specialist II

Space Coast Credit Union (SCCU) is a not-for-profit financial institution dedicated to serving its members since 1951. As a Digital Payments Specialist II, you will be responsible for ensuring accurate ACH and wire transactions, managing payment disputes, and supporting various digital payment channels. Responsibilities Reviews ACH and Wire daily reporting for correctness and accuracy Serves as first escalation point for complex phone queue inquiries Reviews and balances daily files downloaded from the Correspondent Banks and the ACH files from Federal Reserve Bank through the third-party ACH application within required service and compliance standards. Generates and processes exception reports Reviews and balances daily files downloaded from Third-Party Servicers for all emerging payment channels to include Zelle, RTP, Bill Pay service within compliance standards. Generates and processes exception reports Reviews and analyzes the daily returns file for ACH transactions posted against member accounts. Determines pay, pay and charge or no-pay status of exception items. Balance the returns file and transmit the returns file electronically within the regulatory deadlines Processes SCCU payroll, benefit and other inter-organizational transfers via digital payment rails Receives, verifies, and processes incoming and outgoing Domestic and International wires, outgoing wires up to $1 Million for members and departments through Wire system Research and responds to team-member inquiries/requests received through multiple channels within department service standards Receives and Processes Payments Disputes (non-fraud) for ACH, Wires, and Emerging Payment channels Trains other Payments Specialists, as requested by management, to ensure consistent and uniform understanding of job function Reviews digital payment methods for fraudulent activity and reports activity to Fraud Management Remains knowledgeable and current in all aspects of Regulation D, Regulation E, Bank Secrecy Act, Money Laundering and OFAC compliance. Additional training and certifications will be completed as required Skills High school diploma, GED or equivalent experience 1-3 years of related experience in a financial institution with specific experience in ACH and/or Wire Transfers Associates Degree preferred Benefits Health & Wellness: Medical, dental, and vision insurance, plus an Employee Assistance Program. Financial Perks: 401(k) match (5%), HSA match, and SCCU-paid insurance (short/long-term disability, life insurance). Education Support: Tuition reimbursement after one year of service. Generous Time Off: 20+ days of PTO, birthday PTO, and 11 federal holidays. Exclusive Discounts: Lower rates on loans, credit cards, and no fee SCCU accounts! Company Overview Space Coast Credit Union (SCCU), is the 3rd largest credit union in Florida. It was founded in undefined, and is headquartered in Melbourne, FL, US, with a workforce of 501-1000 employees. Its website is