Digital Account Coordinator

Monks is a global, digital-first marketing and technology services company. The role of the Digital Account Coordinator involves managing projects, connecting diverse teams, and developing a deep understanding of the automotive industry to ensure seamless execution of client strategies.ResponsibilitiesManage all aspects of workstreams, ensuring that all deliverables—tactics brainstorm decks, strategy briefs, data reports, creative ideas, and content calendars—are not just completed but exceed quality expectationsOrganize and guide regular meetings and brainstorming sessions, inspiring the team to communicate openly and share ideas, thereby creating a collaborative atmosphereHave a solid understanding of the automotive industry, including key players, trends, and challengesStay informed about US tariffs, regulations, and market dynamics that can impact the client’s strategy and operationsFoster a mindset of continuous learning regarding the automotive sector, encouraging the team to explore relevant topics and insights that can enhance project outcomesWork hand-in-hand with Account Directors, Content Managers, Strategists, Community Managers, Creatives, and DesignersBe the central hub of communication, ensuring that everyone is aligned and informed, merging diverse skill sets and perspectives into cohesive project executionEngage with the extended retained team actively to identify opportunities for integrating organic content strategies with paid or other initiatives, ensuring a unified approach to marketing effortsOversee the meticulous upload of all content to the QA platform (Workspace), ensuring that Business Affairs and Compliance documentation is thorough and accurateChampion quality assurance protocols, instilling a culture of excellence where team members are encouraged to uphold these standards in every task they undertakeDevelop a keen sense for team dynamics, regularly assessing individual and group performanceProactively address any issues that may hinder productivity and employ conflict resolution techniques to foster a positive team environmentBe a mentor and coach for your team members, guiding them in their professional developmentInspire them to set ambitious personal and team-related goals, and celebrate their achievements togetherNavigate the complexities of ad-hoc projects, such as reactive content and influencer campaigns, ensuring timely execution while maintaining high standardsSkillsA minimum of 1 year in project Coordination, preferably with a strong background in social media, digital marketing, as well productionExperience or knowledge of the automotive industry is a plus, but a proactive approach to learning about it is essentialLeadership and Adaptability: Inspire others through your actions while adapting to changing circumstancesNegotiation and Risk Management: Effectively navigate challenges and secure necessary resourcesProblem-solving and Critical Thinking: Analyze complex situations and devise effective solutionsIndustry Knowledge: Stay informed about the automotive industry and related economic factors to enhance project relevanceTime Management and Communication: Prioritize tasks effectively and communicate clearly with stakeholdersQuality Management and Interpersonal Skills: Uphold high standards and build strong relationshipsSelf-driven and Curious Mindset: Take initiative in seeking knowledge and improvements, particularly regarding industry trendsTools Proficiency: Familiarity with tools such as Slack, Office, GMAC, Promoboxx, Opal, Workspace, and Jira will be essential for your daily activitiesIncreased Efficiency: Streamline workflows and remove bottlenecks to enhance productivityEnhanced Collaboration: Cultivate a collaborative environment that fosters teamwork across disciplinesRespectful Communication: Uphold our communication manifesto, promoting transparency, active listening, and constructive feedbackEnhanced Collaboration: Cultivate a collaborative environment that fosters teamwork across disciplinesCompany OverviewMonks combines an extraordinary range of global marketing and technology services to accelerate business possibilities and redefine how brands and businesses interact with the world. It was founded in 2014, and is headquartered in Shrewsbury, Shropshire, GBR, with a workforce of 5001-10000 employees. Its website is https://www.monks.co.uk.



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