Desktop Software Engineer

Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Grant Thornton, and Latham & Watkins, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel’s AI Time platform. Our team comprises top talent in AI, product development, and engineering—innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you.About the RoleAs a Senior Desktop Software Engineer, you will lead efforts to capture the digital footprint of a professional worker to support our core timekeeping product. You’ll collaborate closely with cross-functional teams to design and deploy cutting-edge technologies to support core product features. Beyond developing the clients that capture the ever-evolving mental models of professional workers, you’ll build and shape our engineering services that support the ingestion and enrichment of those activities.What you will do:Desktop:Design, build, and maintain efficient, reusable, secure, and extremely reliable code across our client componentsDesign deployment solutions for enterprise-wide rollouts and upgradesParticipate in the testing and evaluation of new technologiesBuild the strategy for the endpoint environment, including emerging technology, new technical solutions, and software roadmapsContribute to major technical projectsLeverage your Microsoft Windows environment skills, using .net/core, c#, Win32API, COM, and MSIX to maintain, design, test, and implement new featuresDesign, build, and maintain the services responsible for ingesting 150 million activities a yearDiagnose user issues in the field, using Sumologic logs and application memory dumps to find issues, devise solutions, and implement the suggested solutionsUnderstand that startups are a little different; we fail fast and adjust as neededWrite unit tests to validate integrations and provide stability for continuous integration.Working in a small team with no separate QA teamWriting Epics that encapsulate the work to be done and breaking them up into deliverable storiesMonitoring and tuning system performance, managing app observability, maintaining service documentation, and performing security patchingProvide hands-on end-user support, administration, installation, and issue resolutionIdentify bottlenecks and bugs, and devise solutions to mitigate and address these issuesContinuously improve the performance, scalability, and security of our applicationsStay up-to-date with the latest industry trends and technologies, and proactively suggest improvements and new features to enhance our productsImplement automated testing and continuous integration/continuous deployment (CI/CD) pipelines to ensure robust and reliable software releasesFunctional Collaboration and Communication:Collaborate with AI software engineers to develop holistic strategies for driving outcomes, ensuring robustness, reliability, and maintainabilityWork closely with product managers, data scientists, and domain experts to align solutions with business goalsMaintain clear and comprehensive documentation of the digital footprint components and systems architectureOther engineering duties:Attend quarterly offsites (required travel), agile rituals, and other company meetingsParticipate in an on-call rotationAvailability to travel to customers' locationsYou will be a great fit if you have:Knowledge in the following key areas:C# .net 7.0 and onwards.net CoreREST ApiHttp protocolsJSON, OOPWin32, x32 and x64, Windows Server/Enterprise/Home/Professional.COMPInvokeCoding for Virtual Machines and systems with lower specs and resources.Desktop ApplicationsWindows ThreadingVisual Studio 2022Experience with AWSFamiliarity with Git, Sumologic, LaunchDarkly, Auth0Experience with taking part in a regular engineering on-call rotationExperience with Agile-style developmentExcellent communication skillsNice to haves:The following are things that we are looking for in a standout candidate:Experience with PostgresSQL, MongoDbExperience with NodeJS / TypescriptBrower PluginsOutlook PluginsWindows securityWix Installer or other installation toolsExperience building standalone desktop applications that have a 99.99% uptimeFlexibility and Logistics:Location: This role will be based in our company office San Francisco, and hybrid at least 3 days per week. Visa Sponsorship: Unfortunately, we are unable to sponsor visas at this time.Why join Laurel:To date, we've secured significant funding from renowned venture capitalists (Google Ventures, IVP, Anthos, Upfront Ventures), as well as notable individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis OhanianA smart, fun, collaborative, and inclusive teamGreat employee benefits, including equity and 401KBi-annual, in-person company off-sites, in unique locations, to grow and share time with the teamAn opportunity to perform at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the rain, being your whole self, and sanctifying timeWe encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status quo. Laurel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are not able to support visa sponsorship or relocation assistance. If you think you'd be a good fit for this role, we encourage you to apply, even if you don’t perfectly match all the bullet points in the job description. At Laurel, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!

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