Dental Office Assistant (ZR_25064_JOB)

This is a remote position.Schedule:40 hours per week, Monday-Friday, 9:00 AM - 6:00 PM Pacific TimClient Timezone: Pacific Standard Time (PST)Role OverviewStep into an exciting opportunity as a Virtual Dental Office Assistant where you'll serve as a vital communication bridge between patients and their dental care team. In this remote position, you'll be the friendly, professional voice that patients hear when they call, helping to ensure no patient inquiry goes unanswered during busy periods. You'll master cutting-edge dental practice management software while developing expertise in healthcare administration, with clear pathways for professional growth including potential expansion into billing and advanced administrative functions. This role offers the perfect blend of healthcare industry experience, customer service excellence, and technical skill development, all while working remotely with a supportive team that values your contributions to patient care.ResponsibilitiesServe as the primary virtual receptionist, professionally handling incoming patient phone calls during peak busy periodsManage patient appointment scheduling and coordinate with the practice calendar to optimize patient flowConduct insurance eligibility verification and accurately input patient information into the practice management systemProvide exceptional customer service by addressing patient inquiries and ensuring clear communicationUtilize PracticeWeb software to maintain accurate patient records and appointment dataCollaborate seamlessly with the on-site office manager and front desk team to ensure smooth operationsParticipate in ongoing training with potential advancement into billing responsibilities as expertise developsSupport practice efficiency by ensuring no patient calls are missed during high-volume periodRequirementsMinimum 2-3 years of experience in customer service, administrative support, or healthcare-related rolesStrong verbal communication skills with a professional, friendly phone manner essential for patient interactionsExperience with dental practice management software (PracticeWeb/Open Dental preferred) or willingness to learn quicklyAbility to work dedicated Pacific Time hours (9:00 AM - 6:00 PM PST) Monday through FridayProficiency in learning new software systems and following detailed healthcare proceduresReliable high-speed internet connection and comfortable using VoIP phone systemsDetail-oriented approach with ability to handle sensitive patient information confidentiallySelf-motivated and able to work independently while maintaining team collaborationInterest in healthcare industry and commitment to supporting quality patient careIndependent Contractor PerksPermanent work-from-homeImmediate hiring ZR_25064_JOBOriginally posted on Himalayas

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