Demo Architect

About RampRamp is a financial operations platform designed to save companies time and money. Our all-in-one solution combines payments, corporate cards, vendor management, procurement, travel booking, and automated bookkeeping with built-in intelligence to maximize the impact of every dollar and hour spent. More than 40,000 businesses, from family-owned farms to e-commerce giants to space startups, have saved $10B and 27.5M hours with Ramp. Founded in 2019, Ramp powers the fastest-growing corporate card and bill payment platform in America, and enables over $80 billion in purchases each year.Ramp’s investors include Thrive Capital, Sands Capital, General Catalyst, Founders Fund, Khosla Ventures, Sequoia Capital, Greylock, and Redpoint, as well as over 100 angel investors who were founders or executives of leading companies. The Ramp team comprises talented leaders from leading financial services and fintech companies—Stripe, Affirm, Goldman Sachs, American Express, Mastercard, Visa, Capital One—as well as technology companies such as Meta, Uber, Netflix, Twitter, Dropbox, and Instacart.Ramp has been named to Fast Company’s Most Innovative Companies list and LinkedIn’s Top U.S. Startups for more than 3 years, as well as the Forbes Cloud 100, CNBC Disruptor 50, and TIME Magazine’s 100 Most Influential Companies.About the RoleAs a Demo Architect at Ramp, you will own the vision, strategy, and execution of our demo and sandbox platforms—mission-critical tools that enable Ramp’s go-to-market teams to deliver tailored, impactful product experiences to prospects and customers.This is a product-minded role within the Solutions team—ideal for someone who loves working cross-functionally, thrives on ownership, and thinks like a product manager but wants to stay closely tied to the customer journey and sales process. You’ll collaborate across Sales, Product Marketing, Engineering, and Enablement to ensure Ramp’s demos are not only technically sound and up to date, but also strategically designed to reflect real customer workflows and unlock enterprise growth.As the single-threaded owner of Ramp’s demo platform, you’ll define and drive the roadmap, scope technical updates, manage internal tooling (like Retool apps), and deliver seamless demo experiences for both Core and Enterprise use cases. You’ll work hand-in-hand with dedicated engineers, speak the language of product and APIs, and act as the connective tissue between feature launches and GTM readiness.This is an individual contributor role with high visibility, high impact, and the potential to grow into a team leadership position over time.What You’ll DoOwn the end-to-end strategy, roadmap, and execution of Ramp’s demo and sandbox environments, with a focus on usability, stability, scalability, and narrative depthAct as the single-threaded owner of the demo experience, triaging urgent field support requests, managing roadmap priorities, coordinating cross-functional stakeholders, and ensuring timely delivery of updatesCollaborate with Engineering to manage and enhance internal tooling (e.g., Retool apps, APIs) and scope technical improvements from ideation through QAPartner with Product Marketing and Enablement to develop compelling storylines and representative fixture data, ensuring that new feature rollouts are demo-ready and reflect real-world customer workflowsBuild scalable frameworks and infrastructure that empower Solutions Consultants and AEs to deliver high-quality demos with minimal frictionDrive alignment across key stakeholders in Sales, Solutions, Product, Engineering, and Marketing, serving as the go-to owner for demo strategy and executionEstablish feedback loops with internal users and enterprise stakeholders to continuously refine the demo experience and ensure it evolves alongside product capabilities and customer needsContribute to the long-term scalability of the demo program through process development, documentation, training, and hygiene standardsWhat You Need5+ years of experience in demo engineering, product management, solutions consulting, technical project management, product operations, technical product marketing, or a similar cross-functional GTM roleStrong project management skills with a proven ability to drive complex initiatives from ambiguity to clarity, aligning cross-functional stakeholders without formal authorityProduct mindset with comfort in roadmap planning, sprint cycles, prioritization trade-offs, and delivering customer impactFamiliarity with APIs, Retool, or similar internal platforms; able to scope technical work and partner effectively with engineersStrong user empathy and storytelling instincts—you think not just about how the demo works, but what it communicates and how it feelsExperience translating technical features into clear demo narratives, fixture datasets, and scalable selling assetsClear, concise communicator with strong documentation practices and a track record of stakeholder alignmentExposure to customer-facing roles or enterprise sales cycles, with a deep appreciation for the challenges and expectations of Ramp’s prospects and customersComfortable operating in a high-growth, fast-paced startup environment with shifting priorities and minimal structureNice-to-HavesExperience managing demo engineering teams and defining product roadmaps in a SaaS companyBackground in financial technology, accounting systems, or enterprise softwareUnderstanding of ERPs like Netsuite, Sage Intacct, Quickbooks and othersBenefits (for U.S.-based full-time employees)100% medical, dental & vision insurance coverage for youPartially covered for your dependentsOne Medical annual membership401k (including employer match on contributions made while employed by Ramp)Flexible PTOFertility HRA (up to $5,000 per year)WFH stipend to support your home office needsWellness stipendParental LeaveRelocation support to NYC or SFPet insuranceOther noticesPursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.Ramp Applicant Privacy Notice

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