Data Quality Support Specialist - Remote Opportunity

Remote Full-time
Job Summary:

We are seeking a highly skilled and detail-oriented Data Quality Support Specialist to join our team at Workwarp. As a Data Quality Support Specialist, you will play a critical role in ensuring the accuracy and quality of our data by providing support to internal and external sales teams, customers, and stakeholders. This is a full-time remote opportunity that requires excellent communication, problem-solving, and analytical skills.

Key Responsibilities:


Prepare and maintain accurate quotes, contracts, and RFP/RFI responses
Maintain up-to-date sales demonstration tools and applications to support sales teams
Work with multiple sources of data/systems to produce outcomes with some variability
Exercise independent judgment to make decisions and resolve moderately complex issues
Develop and deliver sales presentations and trainings in a professional and effective manner
Provide exceptional customer service and support via phone, email, live chat, and in-person
Troubleshoot problems and assist customers to understand and resolve product or service issues
Identify and summarize complex issues for management review
Collaborate with teams and report directly to the Support Manager


Requirements:


Excellent written and verbal communication skills with internal and external partners
Experience in administrative tasks, organization of work materials, prioritization, and meeting quotas
Demonstrated ability to critically think and address moderate customer and client issues
Ability to focus on customer needs and communicate with higher-level staff
Experience working with MS programs and aptitude to learn new technology and data
Prior experience in a customer-facing or sales support role


What We Offer:


Competitive salary
Remote work opportunity
Immediate openings available
Opportunity to work with a dynamic team and contribute to the company's success


How to Apply:

If you are a motivated and detail-oriented individual with excellent communication and problem-solving skills, we encourage you to apply for this exciting opportunity. Please submit your application without delay to join our team at Workwarp.

Apply Now

Apply Now

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