Data Operations Specialist

Overview: About the Role & Team Our rapidly growing Global Marketing Operations team is seeking a Data Operations Specialist to support strategic growth initiatives, product launches, and ongoing data quality management. This role partners closely with Marketing and Sales to develop, enrich, and optimize target audience data, while also monitoring and improving overall data quality across systems. The position plays a critical role in ensuring data is accurate, complete, and campaign-ready, directly enabling effective segmentation, personalization, and demand generation across multiple regions. What You’ll Do Execute audience sourcing initiatives for new customer acquisition campaigns, leveraging third-party data providers aligned with the ideal customer profile (ICP). Perform data normalization, enrichment, and standardization to maintain consistency and usability. Conduct data quality assessments by identifying gaps, inconsistencies, and inaccuracies, and resolving them accordingly. Validate and enrich contact data using publicly available sources where needed. Generate reports on database health, performance, and project outcomes using Salesforce, Excel, and PowerPoint. Manage project workflows in Monday.com, ensuring accurate and up-to-date status tracking. Take ownership of assigned projects, coordinating with cross-functional stakeholders to ensure timely delivery. Develop and maintain clear, comprehensive process and project documentation. What You Bring Bachelor’s degree in any of the following: Data Science / Data Analytics, Computer Science, Information Technology (IT), Information Systems (IS), Statistics / Applied Mathematics, Business Analytics, Industrial Engineering, Business Administration (major in Marketing, Management, or Operations) 3+ years of experience in Salesforce data management, reporting, and dashboards. Advanced proficiency in Microsoft Excel (e.g., formulas, lookups, pivot tables, dashboards). 1–3 years of experience in data-focused roles such as Data Quality Analyst, Data Analyst, Reporting Analyst, Marketing Operations, Data Management roles or similar. Strong attention to detail with a highly analytical mindset. Proven ability to work in a quality- and deadline-driven environment. Self-starter with strong organizational skills and the ability to manage multiple priorities simultaneously. Excellent written and verbal communication skills in English. Ability to collaborate effectively with cross-functional and global teams. Willingness to align with U.K. working hours. (2:00 pm – 11:00 pm Philippine time) 100% Remote Preferred Qualifications Experience with macros and VBA in Excel. Familiarity with third-party data platforms (e.g., ZoomInfo, D&B, Hoovers). Experience with data import and normalization tools (e.g., PeopleImport, DemandTools). Experience creating process documentation and managing projects. Why This Role Stands Out At IDC, your work helps shape how the world understands technology and where it goes next. You collaborate with curious, high-caliber colleagues who value rigor, integrity, and shared success. As the premier global provider of trusted technology intelligence, IDC equips business and technology leaders with the evidence they need to make confident decisions. Our insights inform strategy, investment, and innovation across industries and regions. Recognized by IIAR as Analyst Firm of the Year for five consecutive years, IDC sets the standard for credibility and impact. With more than 1,000 analysts worldwide and a truly global perspective, we combine deep expertise with practical relevance. Here, your ideas matter, your voice is heard, and your contributions provide the insights leaders rely on every day. It is meaningful work, backed by a culture that supports growth, collaboration, and long-term career development with a globally respected brand. What We Offer Grow beyond your specialty and stay excited about the work you do. Be part of a globally recognized advisory firm that rewards ownership and impact. Enjoy a company-wide year-end shutdown to fully recharge. Global Unplug Day — a dedicated day for everyone to switch off Equal Opportunity Employer IDC is committed to providing equal employment opportunities for all qualified persons. Employment eligibility verification required. We participate in E-Verify. #LI-NS1