Customer Support Specialist - Bilingual - Overnights

Remote Full-time
Customer Account Specialist Corporate Headquarters 12575 Uline Drive, Pleasant Prairie, WI 53158 New hires earn a $2,500 year-end bonus! Join Uline's dedicated and driven Finance team as a Customer Account Specialist, supporting the business with tax guidelines and exemptions in the U.S. and Canada. Careers Packed with Potential. Backed by 45+ years of success, Uline offers opportunities to grow your career with stability you can count on. Position Responsibilities • Analyze sales tax exemption certificates for accuracy. • Contact customers if documentation is missing or incomplete. • Apply approved sales tax exemption certificates in our state-of-the-art customized software. • Calculate and process sales tax credits based on exemption documentation. • Collaborate with a cross-functional team of like-minded individuals to provide exceptional service. Minimum Requirements • High school diploma or equivalent. Bachelor's degree in Finance or Accounting preferred. • Customer service experience a plus. • Bilingual (English / Spanish) a plus. • Excellent communication and strong analytical skills. • Highly organized and detail-oriented with the ability to multitask. Benefits • Complete health insurance coverage and 401(k) with 6% employer match that starts day one! • Multiple bonus programs. • Paid holidays and generous paid time off. • Tuition Assistance Program that covers professional continuing education. Employee Perks • On-site caf and first-class fitness center with complimentary personal trainers. • Over four miles of beautifully maintained walking trails. About Uline Uline, a family-owned company, is North America's leading distributor of shipping, industrial, and packaging materials with over 9,000 employees across 14 locations. Uline is a drug-free workplace. All positions are on-site. EEO/AA Employer/Vet/Disabled #LI-CD1 #CORP (#IN-PPFIN) Our employees make the difference and we are committed to offering exceptional benefits and perks! Explore Uline.jobs to learn more! Apply tot his job
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