Customer Support Associate - Asia Philippines/India/Indonesia (Remote), Remote Job

Mission:Speechify is the most used text to speech reader app in the world with 25M+ users. We have voices like Mr. Beast and Snoop Dogg. Speechify stands at the forefront of Audio A.I. and voice cloning technologies, leading the industry with innovation and excellence. As Speechify continues its growth trajectory, our executive team is actively seeking an Executive Assistant. If you're passionate about organization, adept at efficiently handling tasks, thrive in high-paced environments, and are eager to collaborate with a great team, we want to hear from you.Key Responsibilities:Swiftly respond to customer concerns on written ticketsProficiency in Google Calendar and email. Excellent reporting & response on every email and slack.Qualifications:Excellent English reading and writing Strong organizational and analytical skills.Ability to track and improve metrics.Proven customer support experience or experience as a client service representativeTouch typing 45 WPM and aboveStrong phone contact handling skills and active listeningExcellent communication (written and verbal), and presentation skillsAbility to multi-task, prioritize, and manage time effectivelyBachelors degreeMinimum 6 months CS experiencePreference for applicants based in central and SE AsiaWhat We Offer A fast-growing environment where you can help shape the cultureAn entrepreneurial crew that supports risk, intuition, and hustleA hands-off approach so you can focus and do your best workThe opportunity to make an impact in a transformative industryA competitive salary, a collegiate atmosphere, and a commitment to building a great asynchronous cultureThink you’re a good fit for this job? Tell us more about yourself and why you're interested in the role when you apply.And don’t forget to include links to your portfolio and LinkedIn.Not looking but know someone who would make a great fit? Refer them! Speechify is committed to a diverse and inclusive workplace. Speechify does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

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