Customer Support Assistant (remote)
We're on the lookout for an outgoing individual to join our team as a Customer Support Representative! If you're passionate about travel and thrive on assisting others with planning, this remote opportunity is tailor-made for you. As a Customer Support Representative, you'll play a crucial role in crafting exceptional travel experiences for both corporate and leisure clients worldwide.
Roles ... Responsibilities:
Research, create, and execute exceptional itineraries catering to client preferences
Review individual needs and wants to tailor trips specifically designed to meet their requirements
Participate in ongoing training to earn and maintain travel certification
Attend webinars with vendors and suppliers to specialize in specific destinations
Act as an ambassador for our brand and collaborate with team members
Provide suggested budgets for clients and plan trips within budget constraints
Create promotional materials for effective marketing
Stay updated on changes within the tourism industry, including travel restrictions
Promptly respond to all travel inquiries and effectively manage time when researching trips
Handle issues that may arise during bookings or travel for clients
Maintain up-to-date information within our software
Network with tour operators for potential package offerings to clients
Participate in Familiarization (FAM) trips when possible
Requirements:
Must be at least 18 years old and authorized to work in the US
Fluency in English is required
Effective communication skills with a strong sales background as a plus
Smartphone with internet access required; laptop recommended but not mandatory
Personal travel experience is advantageous but not mandatory
Previous experience in customer service or hospitality is a plus
Benefits:
Flexible schedule to accommodate your lifestyle
Enjoy travel perks as part of the job
Licensed and bonded for added credibility
Personalized website for your business
Errors & Omissions (E&O) insurance with fraud protection
Exciting business opportunity for career growth
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Roles ... Responsibilities:
Research, create, and execute exceptional itineraries catering to client preferences
Review individual needs and wants to tailor trips specifically designed to meet their requirements
Participate in ongoing training to earn and maintain travel certification
Attend webinars with vendors and suppliers to specialize in specific destinations
Act as an ambassador for our brand and collaborate with team members
Provide suggested budgets for clients and plan trips within budget constraints
Create promotional materials for effective marketing
Stay updated on changes within the tourism industry, including travel restrictions
Promptly respond to all travel inquiries and effectively manage time when researching trips
Handle issues that may arise during bookings or travel for clients
Maintain up-to-date information within our software
Network with tour operators for potential package offerings to clients
Participate in Familiarization (FAM) trips when possible
Requirements:
Must be at least 18 years old and authorized to work in the US
Fluency in English is required
Effective communication skills with a strong sales background as a plus
Smartphone with internet access required; laptop recommended but not mandatory
Personal travel experience is advantageous but not mandatory
Previous experience in customer service or hospitality is a plus
Benefits:
Flexible schedule to accommodate your lifestyle
Enjoy travel perks as part of the job
Licensed and bonded for added credibility
Personalized website for your business
Errors & Omissions (E&O) insurance with fraud protection
Exciting business opportunity for career growth
Powered by JazzHR
AGakW4gJT7
Apply Now