Customer Service Supervisor – Patient Customer Service-Remote (M-F;10-7pm EST) in Burlington, NC
Customer Service Supervisor - Patient Customer Service-Remote (M-F;10-7pm EST) - Labcorp - Burlington, NC - work from home job Company: Labcorp Job description: Grade: 8 MONDAY-FRIDAY 10:00am-7:00pm ET Supervises the day-to-day functions of the Customer Service area. Directs supervisory responsibility for 10-20 employees, exempt and non-exempt. Responds to and resolves complex problems related to lab results and services provided. Responsible for employee evaluations and disciplinary actions. Accountable for performance of department. License/Certification/ Education: Reports to the Manager of Customer Service. Normally requires an Associates Degree w/3-5 years experience in Customer Service. Previous high volume calls experience strongly preferred Pay Range: Enter the range from the spreadsheet here Benefits: All job offers will be based on a candidate’s skills and prior relevant experience, applicable degrees/certifications, as well as internal equity and market data. Regular, full-time or part-time employees working 20 or more hours per week are eligible for comprehensive benefits including: Medical, Dental, Vision, Life, STD/LTD, 401(K), ESPP, Paid time off (PTO) or Flexible time off (FTO), Commissions, and Company bonus where applicable. For more detailed information, please . Labcorp is proud to be an Equal Opportunity Employer: As an EOE/AA employer, Labcorp strives for diversity and inclusion in the workforce and does not tolerate harassment or discrimination of any kind. We make employment decisions based on the needs of our business and the qualifications of the individual and do not discriminate based upon race, religion, color, national origin, gender (including pregnancy or other medical conditions/needs), family or parental status, marital, civil union or domestic partnership status, sexual orientation, gender identity, gender expression, personal appearance, age, veteran status, disability, genetic information, or any other legally protected characteristic. We encourage all to apply. For more information about how we collect and store your personal data, please see our . Customer Service Supervisor - Patient Customer Service-Remote (M-F;10-7pm EST) - Labcorp - Burlington, NC - work from home job Expected salary: Location: Burlington, NC Customer Service Supervisor - Patient Customer Service-Remote (M-F;10-7pm EST) - Labcorp - Burlington, NC - work from home job Job date: Sat, 08 Jul 2023 22:27:32 GMT Apply for the job now! Customer Service Supervisor - Patient Customer Service-Remote (M-F;10-7pm EST) - Labcorp - Burlington, NC - work from home job Apply tot his job