Customer Service Representative/Order Entry
Job duties:
Assist customers with product and sales related questions via phone and emails
Maintaining a thorough knowledge of new and existing products, as well as policies and merchandising information...
Communicating customer issues and feedback to management
Expertly utilizing inventory and ordering systems to efficiently and effectively assist customers and complete order
Assisting with product inventories as directed
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures in order to prevent future problems
Proactively generate sales and promote Company products.
Process customer requests for order placement in a timely, accurate and professional manner
Respond effectively to inquiries or complaints
Job Requirement:
Excellent customer service and communication skills
Experience with EDI system is preferred
Excellent time management skills
Maintain customer accounts
Solid organizational skills
Knowledge of current materials, methods, tools and equipment (including technology) used in business operations
Ability to work collaboratively with other departments and functional teams in order to coordinate effective solutions
Ability to perform under pressure and meet deadlines
Ability to work with minimum supervision
Minimum of 2-3 years inside sales/customer services preferred
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Experience:
Microsoft Excel: 2 years (Required)
Customer service: 2 years (Required)
Ability to Commute:
Vernon, CA (Required)
Work Location: In person
Apply Now
Assist customers with product and sales related questions via phone and emails
Maintaining a thorough knowledge of new and existing products, as well as policies and merchandising information...
Communicating customer issues and feedback to management
Expertly utilizing inventory and ordering systems to efficiently and effectively assist customers and complete order
Assisting with product inventories as directed
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures in order to prevent future problems
Proactively generate sales and promote Company products.
Process customer requests for order placement in a timely, accurate and professional manner
Respond effectively to inquiries or complaints
Job Requirement:
Excellent customer service and communication skills
Experience with EDI system is preferred
Excellent time management skills
Maintain customer accounts
Solid organizational skills
Knowledge of current materials, methods, tools and equipment (including technology) used in business operations
Ability to work collaboratively with other departments and functional teams in order to coordinate effective solutions
Ability to perform under pressure and meet deadlines
Ability to work with minimum supervision
Minimum of 2-3 years inside sales/customer services preferred
Note: The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified
Job Type: Full-time
Pay: $20.00 - $25.00 per hour
Benefits:
401(k)
Dental insurance
Flexible schedule
Health insurance
Paid time off
Vision insurance
Shift:
8 hour shift
Experience:
Microsoft Excel: 2 years (Required)
Customer service: 2 years (Required)
Ability to Commute:
Vernon, CA (Required)
Work Location: In person
Apply Now