Customer Service Rep - Night Shift
Customer Service Representative – Night Shift (Remote)
Shift: Sunday–Thursday, 10:00 p.m. – 6:30 a.m. CST
Location: Remote - Must live within 35 miles of Kaukauna, WI so that you have the ability to train in office.
Industry: Trucking & Logistics
System Experience Preferred: TruckMate
About the Role:
We’re looking for a detail-oriented, calm-under-pressure Customer Service Representative to join our 3rd shift team. This fully remote position plays a critical role in scheduling, assigning, and monitoring loads to ensure top-notch customer service and driver support during overnight operations.
What You’ll Do:
· Accept, schedule, and assign loads using TruckMate or similar TMS
· Communicate with drivers and driver managers to align schedules and priorities
· Monitor load progress to ensure on-time pickup and delivery
· Address customer and driver concerns with professionalism and clarity
· Balance the needs of drivers, dispatchers, and customers to ensure smooth night operations
· Maintain records and input updates accurately within our systems
What We’re Looking For:
· Prior experience in a transportation, dispatch, or logistics support role
· Familiarity with TruckMate a strong plus
· Excellent written and verbal communication skills
· Strong attention to detail and multitasking abilities
· Ability to stay organized and focused during overnight hours
· Tech-savvy, self-motivated, and comfortable working independently
· Must be located in the U.S. and authorized to work in the U.S.
Why You’ll Love Working With Us:
· • 100% remote position – work from home
· • Stable hours – consistent 3rd shift schedule, Sunday through Thursday
· • Supportive team culture and responsive leadership
· • Opportunity to grow with a company that values your contribution
· • Make a real impact in a mission-critical role
Apply Today!
Join a company that keeps freight moving and values team members who thrive in the quiet hours. We can’t wait to meet you!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home
Shift:
• Overnight shift
Work Location: Remote
Apply Now
Apply Now
Shift: Sunday–Thursday, 10:00 p.m. – 6:30 a.m. CST
Location: Remote - Must live within 35 miles of Kaukauna, WI so that you have the ability to train in office.
Industry: Trucking & Logistics
System Experience Preferred: TruckMate
About the Role:
We’re looking for a detail-oriented, calm-under-pressure Customer Service Representative to join our 3rd shift team. This fully remote position plays a critical role in scheduling, assigning, and monitoring loads to ensure top-notch customer service and driver support during overnight operations.
What You’ll Do:
· Accept, schedule, and assign loads using TruckMate or similar TMS
· Communicate with drivers and driver managers to align schedules and priorities
· Monitor load progress to ensure on-time pickup and delivery
· Address customer and driver concerns with professionalism and clarity
· Balance the needs of drivers, dispatchers, and customers to ensure smooth night operations
· Maintain records and input updates accurately within our systems
What We’re Looking For:
· Prior experience in a transportation, dispatch, or logistics support role
· Familiarity with TruckMate a strong plus
· Excellent written and verbal communication skills
· Strong attention to detail and multitasking abilities
· Ability to stay organized and focused during overnight hours
· Tech-savvy, self-motivated, and comfortable working independently
· Must be located in the U.S. and authorized to work in the U.S.
Why You’ll Love Working With Us:
· • 100% remote position – work from home
· • Stable hours – consistent 3rd shift schedule, Sunday through Thursday
· • Supportive team culture and responsive leadership
· • Opportunity to grow with a company that values your contribution
· • Make a real impact in a mission-critical role
Apply Today!
Join a company that keeps freight moving and values team members who thrive in the quiet hours. We can’t wait to meet you!
Job Type: Full-time
Pay: $20.00 - $23.00 per hour
Expected hours: 40 per week
Benefits:
• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Paid time off
• Vision insurance
• Work from home
Shift:
• Overnight shift
Work Location: Remote
Apply Now
Apply Now