Customer & Product Marketing Intern

About Keyfactor Our mission is to build a connected society, rooted in trust, with identity-first security for every machine and human. Keyfactor helps organizations move fast to establish digital trust at scale — and then maintain it. With decades of cybersecurity experience, Keyfactor is trusted by more than 1,500 companies across the globe. We are proud to continually earn recognition as a Best Place to Work, and we achieve that through our amazing people who cultivate our culture as we grow. We hope you will trust your future with Keyfactor! Title: Customer & Product Marketing Intern Location: United States; Remote Experience: Entry-level Job Function: Marketing Employment Type: Internship Industry: Computer & Network Security About the position We are seeking a motivated and detail-oriented individual to join Keyfactor as a Customer & Product Marketing Intern this summer. This role offers a unique opportunity to gain hands-on experience across multiple areas of marketing while supporting high-priority initiatives that impact both the sales cycle and overall customer experience. Applicants must be permanently authorized to work in the US. Responsibilities Campaign Support - Assist with Q2 and Q3 integrated marketing campaigns, including asset creation, copy editing, and promotion across digital channels. Competitive Intelligence Support - Assist in gathering and analyzing competitive insights, including tracking competitor messaging, positioning, and product updates to inform marketing strategies and sales enablement materials. Customer Review Strategy – Support the team as we scale Keyfactor’s third-party review strategy, driving net-new review generation and broader promotion of our presence on G2 and Gartner Peer Insights Sales Enablement Optimization – Partner with sales enablement to Audit, clean, and reorganize the Mindtickle sales enablement library to improve content discoverability, usability, and sales adoption Customer Storytelling & Content Repurposing - Support the development of customer success stories by drafting content and repurposing materials for campaigns, social media, and thought leadership initiatives. Digital Customer Campaign - Partner with field marketing and growth teams to plan and execute a Q3 digital customer campaign (e.g., direct mail, “date × demo” concept), from ideation through launch. Event Support and Execution - Assist in planning and executing customer events and programs, including Keyfactor Connect, Tech Days, and Customer Advisory Board initiatives. What You'll Gain Exposure to a wide range of marketing tools, strategies, and channels Hands-on experience with campaign planning, content creation, customer advocacy, and digital communications Mentorship and collaboration with a passionate customer and product marketing team Skills and Qualification Pursuing a degree in Marketing, Business, Communications, Data Analytics, or a related field such as Hospitality and Event Management. Interest in learning HubSpot, Salesforce, and Asana (training provided). Strong written and verbal communication skills. Highly organized with the ability to manage multiple projects simultaneously. Comfortable working in a fast-paced, collaborative environment. Compensation Salary will be commensurate with experience. Culture, Career Opportunities and Benefits We build teams that continually strive to get better than the day before. You will be challenged daily and given opportunities to grow personally and professionally. We balance autonomy and structure to create an entrepreneurial environment to spur creativity and new ideas. Here are just some of the initiatives that make our culture special: Second Fridays (a company-wide day off on the second Friday of every month minus November and December of 2025 due to the Holiday schedule). Please note that this benefit is subject to change. Comprehensive benefit coverage globally. Generous paid parental leave globally. Competitive time off globally. Dedicated employee-focused ambassadors via Key Contributors & Culture Committees. DIVERSE Commitment, a call to action for a more inclusive and diverse future in business, society, and technology. The Keyfactor Alliance Program to support DEIB efforts. Wellbeing resources, wellness allowance, mindfulness app free membership, Wellness Wednesdays. Global Volunteer Day, company non-profit matching, and 3 volunteer days off. Monthly Talent development and Cross Functional meetings to support professional development. Regular All Hands meetings – followed by group gatherings. Our Core Values Our core values are extremely important to how we run our business and what we look for in every team member: Trust is paramount. We deliver security software and solutions where trust and openness are of the highest importance for our customers. We are honest and a trusted partner in every aspect of business. Customers are core. We strategize, operate, and execute through a customer-centric view. We prioritize the security interests of our customers, and we act as if their data were our own. Innovation never stops, it only accelerates. The speed of change is accelerating. We are committed, through investment and focus, to stay ahead of the innovation curve. We deliver with agility . We thrive in high-paced and continually changing environments. We navigate through newly added variables, adjust accordingly, while driving towards our strategic goals. United by respect . Respect for all is what unites us. We promote diversity, inclusivity, equity, and acting with empathy and openness, both in our business and in our communities. Teams make “it” happen. Vision and goals are not individually achievable – they require teamwork. We pride ourselves in operating as a cohesive team, creating promoters and partners, and winning as one. Keyfactor is a proud equal opportunity employer including but not limited to veterans and individuals with disabilities. REASONABLE ACCOMMODATION: Applicants with disabilities may contact a member of Keyfactor’s People team via [email protected] and/or telephone at 1.216.785.2990 to request and arrange for accommodations at any time. Keyfactor Privacy Notice