Customer Care Executive - Sales

Remote Full-time
Dear Candidate,

Greetings for the day!!!!

Northstar Growth Advisors offers you an opportunity to join as a Customer Care Executive - Sales with the organization.
Location: Remote (Permanent WFH)
Experience: 1 Β– 5 years (Minimum 1 year of experience in voice process)
Salary: 25000 - 30000 (As per experience) - Apply only if ok with the salary range.

Job Description:
Β• Managing inbound & outbound voice process and customer service inquiry.
Β• Need to support for new customer registrations
Β• Managing customer queries and feedback via email or phone.
Β• Managing leads/customers via click to call & references.
Β• Converting the leads into customers.

Require Skill:
Β• Inbound & Outbound customer service experience
Β• Strong phone etiquettes and active listening skills
Β• Communicate clearly to resolve queries within defined SLAΒ’s.
Β• Usage of the positive language across interactions.

Qualification: SSC/HSC/Any Graduate/Equivalent

Work Days: 6 Days (Monday to Saturday) (Sunday - Fixed Off)
Working Hours: 8:30 pm to 5:30 am (Fixed Timing)

Must have the below before applying:
Β• Laptop/Desktop (Mandatory)
Β• Internet connection Broadband or Dongle

Language: English (Mandatory) / Punjabi (Optional - If can speak then should be fluent)

If interested pleaseposting, can also forward to your friends or colleague.

Job Type: Permanent

Pay: ?25,000.00 - ?30,000.00 per month

Benefits:
Β• Cell phone reimbursement
Β• Internet reimbursement
Β• Work from home

Schedule:
Β• Night shift

Education:
Β• Higher Secondary(12th Pass) (Preferred)

Experience:
Β• Telemarketing: 1 year (Preferred)
Β• total work: 1 year (Preferred)
Β• Customer service: 1 year (Preferred)

Language:
Β• Punjabi (Preferred)
Β• English (Required)

Work Location: Remote

Apply Now

Apply Now

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