CSR with Data Entry & Excel Expertise - Bilingual (English/Korean) in Fullerton, CA
Job title: CSR with Data Entry & Excel Expertise - Bilingual (English/Korean) in Fullerton, CA at Woongjin
Company: Woongjin
Job description: Company DescriptionFor More Open Positions Visit us at:
http://recruiting.woongjininc.com/Our MissionWOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.Job Description
Tracking & Tracing: Monitor shipments in transit, update tracking systems, and proactively communicate status updates to clients.
Data Entry: Accurately input shipment details, updates, and customer information into logistics management systems.
Customer Service: Respond to client inquiries via phone, email, and chat regarding shipment statuses, delays, or issues.
Issue Resolution: Investigate and resolve delivery discrepancies, delays, and customer complaints in a professional and timely manner.
Carrier Communication: Coordinate with carriers and drivers to ensure timely pickups and deliveries.
Documentation: Maintain accurate records of shipments, proof of deliveries, and service logs.
Collaboration: Work closely with warehouse, dispatch, and sales teams to streamline logistics operations.
Compliance: Ensure all shipment documentation follows company and regulatory requirements.
Pay: $24 to $26/ hr.Qualifications
Experience: Prior experience in logistics, supply chain, transportation, or customer service preferred.
Technical Skills:
Must have experience with Microsoft Outlook and Excel.
Proficiency in data entry and logistics software (TMS, WMS, or similar systems).
Communication: Excellent verbal and written communication skills.
Attention to Detail: Strong accuracy in data entry and documentation.
Problem-Solving: Ability to troubleshoot issues and provide quick resolutions.
Multitasking: Capability to handle multiple tasks in a fast-paced environment.
Team Player: Works well with cross-functional teams and clients.
Preferred Qualifications:
Experience in freight forwarding, trucking, or 3PL logistics.
Knowledge of shipping regulations and industry best practices.
Bilingual (English & Spanish) is a plus.
Additional InformationAll your information will be kept confidential according to EEO guidelines.*** NO C2C ***
Expected salary: $24 - 26 per hour
Location: Fullerton, CA
Job date: Thu, 01 May 2025 22:32:44 GMT
Apply for the job now!
Apply Now
Company: Woongjin
Job description: Company DescriptionFor More Open Positions Visit us at:
http://recruiting.woongjininc.com/Our MissionWOONGJIN, Inc. is a rapidly growing team who provides a range of unique, exceptional, and enhanced services to our clients. We have a strong moral code that includes the service of goodness without expectations of reward. We are motivated by the sense of responsibility and servant leadership.Job Description
Tracking & Tracing: Monitor shipments in transit, update tracking systems, and proactively communicate status updates to clients.
Data Entry: Accurately input shipment details, updates, and customer information into logistics management systems.
Customer Service: Respond to client inquiries via phone, email, and chat regarding shipment statuses, delays, or issues.
Issue Resolution: Investigate and resolve delivery discrepancies, delays, and customer complaints in a professional and timely manner.
Carrier Communication: Coordinate with carriers and drivers to ensure timely pickups and deliveries.
Documentation: Maintain accurate records of shipments, proof of deliveries, and service logs.
Collaboration: Work closely with warehouse, dispatch, and sales teams to streamline logistics operations.
Compliance: Ensure all shipment documentation follows company and regulatory requirements.
Pay: $24 to $26/ hr.Qualifications
Experience: Prior experience in logistics, supply chain, transportation, or customer service preferred.
Technical Skills:
Must have experience with Microsoft Outlook and Excel.
Proficiency in data entry and logistics software (TMS, WMS, or similar systems).
Communication: Excellent verbal and written communication skills.
Attention to Detail: Strong accuracy in data entry and documentation.
Problem-Solving: Ability to troubleshoot issues and provide quick resolutions.
Multitasking: Capability to handle multiple tasks in a fast-paced environment.
Team Player: Works well with cross-functional teams and clients.
Preferred Qualifications:
Experience in freight forwarding, trucking, or 3PL logistics.
Knowledge of shipping regulations and industry best practices.
Bilingual (English & Spanish) is a plus.
Additional InformationAll your information will be kept confidential according to EEO guidelines.*** NO C2C ***
Expected salary: $24 - 26 per hour
Location: Fullerton, CA
Job date: Thu, 01 May 2025 22:32:44 GMT
Apply for the job now!
Apply Now