CSB Underwriting Account Sr Representative - Remote, MI & VA - Cigna Healthcare

Remote Full-time
About the position

The Underwriting Account Senior Representative at Cigna Healthcare plays a crucial role in the underwriting process for Medicare Supplement, Health, and Life insurance applications. This position involves analyzing medical histories and data, making informed decisions on applications, and providing support to agents and applicants regarding underwriting inquiries. The role requires strong analytical skills and the ability to work independently in a fast-paced environment.

Responsibilities
• Analyze medical history, data and interviews employing critical thinking skills
,
• Determine whether to accept, modify or decline applications in accordance with state and company compliance standards
,
• Handle inquiries via phone from agents and/or applicants regarding underwriting decisions
,
• Operate software to summarize application medical and health data
,
• Work in a dynamic and ever-changing business environment
,
• Prioritize workload independently in a fast-paced environment
,
• Assist with special projects and other duties as needed

Requirements
• College degree preferred or equivalent experience required
,
• 2+ years insurance or medical experience required, preferably in medical insurance or PBM background
,
• 1+ year of customer service experience preferably on phones
,
• Intermediate level of medical terminology required
,
• Excellent analytical, organizational and critical thinking skills

Nice-to-haves

Benefits

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