Cross Product Lifecycle Marketing Manager
About OnePayOnePay is a consumer financial services app with an exceedingly simple mission: to help people achieve financial progress.Tens of millions of Americans today are unbanked or underbanked, meaning they don’t have enough money in savings to cover a minor emergency. They pay too much in fees, don’t have access to credit at affordable rates, and have little ability to grow their wealth. OnePay’s vision is to create a single app for consumers to save, spend, borrow, and grow their money, bringing our mission to life with simple and accessible banking, credit, and payments products that deliver a best-in-class experience to millions of customers. Our products include:Checking and high-yield savings accountsDomestic and international peer-to-peer paymentsCredit Builder and credit score monitoringDigital wallet / contactless payment solutionsBuy-now-pay-later installment loans at WalmartWhy do we have a right to win? We have the backing of Walmart (a Fortune 1) and Ribbit Capital (a preeminent fintech investor), are deeply embedded with the distribution of the world’s largest omnichannel retailer, and have an industry-leading multi-product value proposition — all in addition to having some of the best people and talent in the industry.There’s never been a better time to build a category-defining business and there has rarely been a team better positioned for the opportunity. Join us!The RoleAs a Lifecycle Marketing Manager at OnePay, your work will have a direct impact on customer engagement and revenue growth, driving everything from cross-product lifecycle initiatives to scalable cross-sell strategies that help customers discover and adopt the right products for their needs. You will:Own the cross-product lifecycle and cross-sell strategy to deepen customer engagement across key journeysPartner with product-specific marketers to align messaging, timing, and campaign priorities across verticalsBuild and continuously optimize lifecycle journeys that increase discovery and adoption of adjacent OnePay productsLeverage audience segmentation, rigorous testing, and performance data to scale high-performing cross-sell touchpointsServe as a center of excellence for lifecycle and CRM best practices, supporting and upskilling adjacent teamsYou Bring8+ years of experience in B2C marketing with a focus on lifecycle, CRM, or growth marketingProven track record of owning multi-product marketing strategies, including cross-sell and upsellExperience mentoring or managing marketers, and guiding strategy across cross-functional teamsDeep understanding of customer journey mapping, segmentation, and experimentation frameworksStrong collaboration skills with the ability to influence cross-functional partners and drive alignmentDrive and proactivity - everyone here is a builder and executorWhat We OfferCompetitive base salary, stock options, and health benefits from Day 1401(k) plan with company matchRemote-friendly (US), flexible time off (FTO), and opportunities for growthA high-growth, mission-driven, inclusive culture where your work has real impactStandard Interview ProcessInitial Interview with Talent PartnerTechnical or Hiring Manager InterviewTeam InterviewExecutive InterviewOffer!Equal Employment OpportunityTo build technology and products that are used and loved by people and solve real-world problems, we need to build a team with many different perspectives and experiences. We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We encourage candidates from all backgrounds to apply. Applicants in need of special assistance or accommodation during the interview process or in accessing our website may contact us at [email protected].
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