Credit Union Member Solutions Specialist - Payment Collections

Qualstar Credit Union is a growing, well-established, and financially strong not-for-profit organization that specializes in providing financial services to hardworking union members. They are seeking a Credit Union Member Solutions Specialist to manage delinquent member accounts with empathy and understanding, focusing on improving members' financial lives through effective collections processes.ResponsibilitiesManage delinquent member accounts with empathy and understandingMonitor bankruptcies and repossessionsWork with outside agencies and attorneysSkillsExperience in debt collectionAbility to manage delinquent member accounts with empathy and understandingPassion for what credit unions provide to the communityBenefitsUp to eleven paid federal holidays off.Generous Medical, Dental, and Vision coverage.401K Contributions made by Qualstar on your behalf, regardless of what you contribute, in addition to a monthly match option.Generous paid vacation and sick leave.Employee discount on loan rates.Long-Term Disability and Life Insurance.Hybrid work benefits are available once fully training and meeting department criteria.Free Parking.A beautiful headquarters location in Bothell with all that you'd expect, plus a game room, quiet room, light workout machines/equipment, bubble drink, and latte maker, and the location is surrounded by trails to bike and walk.A business casual dress code, including jeans and tennis shoes, is allowed.Company OverviewQualstar Credit Union is a financial service provider company. It was founded in 1952, and is headquartered in Everett, Washington, USA, with a workforce of 51-200 employees. Its website is https://www.qualstarcu.com.



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