Credentialing Analyst- Customer Operations

Allergan Aesthetics, an AbbVie company, develops and markets a portfolio of leading aesthetics brands and products. They are seeking a Credentialing Analyst to ensure the accuracy and compliance of customer data while collaborating with various departments to support commercial operations. Responsibilities Perform data validation to ensure quality and notify appropriate business partners when quality issues arise Ensure customer data is uniform, complete, accurate, and compliant Possess advanced knowledge of Credentialing processes/procedures for all customer account settings, identify problems, and generate solutions Lead or attend cross-functional calls with customers, sales, and/or internal teams to resolve customer issues Analyze data, identify trends, and locate root causes to identify better ways to conduct business Design, pull, and/or interpret a variety of operational performance reports Conduct complex data mining activities and analysis via multiple business systems (I.E. SAP, CRM, DSP), dependent on business requirements Take ownership of tasks/projects and drive them to completion/implementation without additional prompting Provide timely updates on tasks/projects Exhibit superior verbal and written communication skills Demonstrate high level of knowledge and confidence in decision making Identify and/or generate solutions despite ambiguity Take initiative to identify data clean up needs and proactively initiate resolution Skills High School diploma required; associate's or bachelor's degree preferred Effective communication skills (presentation, document writing, coaching) Strong analytical and problem-solving skills Advanced Microsoft Excel skills and other database query solutions Ability to learn and adapt to new technologies and changing processes Excellent organizational skills, attention to details, and ability to prioritize effectively Ability to take initiative and make quality decisions Experience with customer master or master data management solutions SAP and Salesforce experience preferred Benefits Paid time off (vacation, holidays, sick) Medical/dental/vision insurance 401(k) Company Overview At Allergan Aesthetics, an AbbVie company, we develop, manufacture, and market a portfolio of leading aesthetics brands and products. It was founded in undefined, and is headquartered in Irvine, California, USA, with a workforce of 1001-5000 employees. Its website is