CRC Benefits - Customer Service representative - Employee Benefits (Hybrid)
TIH is an industry-leading provider of benefits services, seeking a Customer Service Representative for their CRC Benefits division. The role focuses on ensuring high customer satisfaction by providing quality information and superior service for post-enrollment inquiries, while working in a hybrid schedule that allows collaboration from home. Responsibilities Ensure a high level of customer satisfaction and exceed the expectation of our customers by providing quality information and superior customer service for a defined scope of issues and post enrollment inquiries Skills Language Fluency: English (Required) Benefits Medical, dental, vision, life, disability, and AD&D insurance Tax-advantaged savings accounts 401(k) plan with company match Generous paid time off programs, including company holidays, vacation and sick days, new parent leave Restricted stock units and/or a deferred compensation plan Company Overview TIH, the fifth largest insurance broker in the United States, offers highly consultative risk management services and nearly all types of coverage, including personal, small business, corporate, employee benefits, life and health, and title. It was founded in 1922, and is headquartered in Charlotte, North Carolina, USA, with a workforce of 5001-10000 employees. Its website is